Call Center Rep- Bilingual

Ultimate Staffing Services; St. George (VT); On-site; USD 19,320 - 27,517; Full time

Job summary

Ultimate Staffing Services in Saint George, UT, seeks a bilingual Call Center Representative to join a healthcare-focused team and provide excellent customer service in a fast-paced environment.

This full-time role handles outbound scheduling and inquiries by phone, email, and chat, while maintaining accurate customer records. The position runs Monday to Friday, 8:30 AM–5:00 PM, offering $17 per hour. Experience in healthcare is a plus.

Qualifications

• Previous customer service, call center, scheduling, or healthcare experience preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers on the phone throughout the day.
• Basic computer skills, including Microsoft Office.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Team-oriented with a positive attitude.
• Healthcare experience is a plus but not required.

Responsibilities

• Make outbound calls to schedule health screenings.
• Respond to customer inquiries by phone, email, and chat.
• Provide accurate information and resolve customer concerns.
• Maintain and update customer records.
• Deliver exceptional customer service during every interaction.
• Work closely with team members to support daily operations.
• Follow company policies and compliance requirements.
• Handle a high volume of calls professionally and efficiently.

Skills

Customer service

Call center

Phone communication

Interpersonal skills

Multitasking

Attention to detail

Team player

Healthcare experience

Tools

Microsoft Office

Job description

Call Center Rep- Bilingual (JN -072026-427426) Saint George, Utah

Salary: USD17 - USD17 per hour

Position Overview

Ultimate Staffing Services is actively seeking a bilingual Call Center Representative to join their client's healthcare team in St. George, Utah. This role is pivotal in providing exceptional customer service and support in a fast-paced call center environment.

Responsibilities

• Make outbound calls to schedule health screenings.
• Respond to customer inquiries by phone, email, and chat.
• Provide accurate information and resolve customer concerns.
• Maintain and update customer records.
• Deliver exceptional customer service during every interaction.
• Work closely with team members to support daily operations.
• Follow company policies and compliance requirements.
• Handle a high volume of calls professionally and efficiently.

Qualifications

• Previous customer service, call center, scheduling, or healthcare experience preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers on the phone throughout the day.
• Basic computer skills, including Microsoft Office.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Team-oriented with a positive attitude.
• Healthcare experience is a plus but not required.

Required Work Hours

The position is full-time, Monday through Friday, from 8:30 AM to 5:00 PM.

The role offers a supportive team environment, consistent hours, and an opportunity to grow skills and career in a meaningful role helping customers every day.

Pay: $17.00 per hour

Location: St. George, UT

Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.