Call Center Receptionist

Covisian; Overland Park (KS); On-site; USD 32,000 - 38,000; Full time

Job summary

Covisian is seeking a Receptionist to be the welcoming face of our Lenexa office. You will greet visitors and callers, keep the front desk organized, and support scheduling and onboarding tasks for leadership. The role requires a professional appearance, strong communication, and a friendly, reliable demeanor.

Ideal candidates have prior receptionist or front desk experience and a high school diploma or equivalent. Join a team that values people and the first impression we make at the door.

Qualifications

• Polished, professional appearance and demeanor.
• Clear verbal and written communication.
• Strong multitasking and organizational skills.

Responsibilities

• Greet visitors, candidates, employees, and vendors with warmth and professionalism.
• Answer and route incoming calls promptly and courteously.
• Manage front desk operations: sign-in procedures, badge/visitor logs, mail and deliveries.
• Maintain a clean, organized front office and lobby area.
• Support scheduling, calendar coordination, and basic administrative tasks for office leadership.
• Assist with onboarding logistics for new hires (badges, paperwork, escorting to interviews).
• Handle sensitive information with discretion and confidentiality.
• Coordinate with facilities, security, and HR as needed.

Skills

Polished demeanor

Verbal & written communication

Multitasking

Reliability

Punctuality

Customer service experience

Education

High school diploma or equivalent

Job description

Covisian is looking for a Receptionist to serve as the welcoming first face and voice of our Lenexa office. This is a high-visibility role for someone who takes genuine pride in making people feel welcome — whether they're walking through our front door or calling in for the first time.

What You'll Do

• Greet visitors, candidates, employees, and vendors with warmth and professionalism
• Answer and route incoming calls promptly and courteously
• Manage front desk operations: sign-in procedures, badge/visitor logs, mail and deliveries
• Maintain a clean, organized, and professional front office and lobby area
• Support scheduling, calendar coordination, and basic administrative tasks for office leadership
• Assist with onboarding logistics for new hires (badges, paperwork, escorting to interviews)
• Handle sensitive information with discretion and confidentiality
• Coordinate with facilities, security, and HR as needed

What We’re Looking For

• A polished, professional appearance and demeanor — you represent Covisian to everyone who walks in
• A naturally warm, bubbly, and approachable personality
• Excellent verbal and written communication skills
• Strong multitasking and organizational skills in a fast‑paced environment
• Reliability and punctuality — this is the face of the office, every day
• Prior receptionist, front desk, or customer service experience preferred
• High school diploma or equivalent required

Why Covisian

Covisian is a global BPO leader delivering exceptional customer experience solutions. Join a growing team in our Lenexa, KS office and be part of a company that values people — starting with how we treat the ones who walk through our front door.