Call Center Pro - Growth, Paid Training, $18-$25/hr

BCI Acrylic Inc.; Hobart (IN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Advancement opportunities

Supportive team environment

Job summary

NW Baths in Hobart, Indiana is seeking motivated Call Center Representatives to join our team. You will contact homeowners, qualify prospects, and schedule free in-home consultations for our sales team, while handling inbound calls from marketing campaigns and maintaining accurate records.

We offer competitive pay, paid training, advancement opportunities, and a supportive team environment. Full-time and part-time opportunities are available in a fast-growing bathroom remodeling company.

Qualifications

• High school diploma or equivalent preferred.
• Previous call center or customer service experience preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Contact homeowners by telephone using a provided script
• Schedule qualified appointments for free in-home consultations
• Answer inbound calls generated through marketing campaigns and advertisements
• Adjust presentations and conversations to meet the needs of individual homeowners
• Handle questions, concerns, and objections professionally
• Gather and verify homeowner information, including names, phone numbers, addresses, and project details
• Enter appointment and customer information into company systems accurately
• Confirm appointments set by canvassers, event staff, and marketing representatives
• Perform quality-control follow-up calls when necessary
• Maintain accurate lead records and daily activity reports
• Follow up with homeowners regarding previously scheduled consultations
• Help support the sales and marketing teams through effective communication and lead management

Skills

Communication

Interpersonal skills

Time management

Data entry

Customer service

teamwork

Education

High School Diploma

Tools

CRM software

Job description

NW Baths in Hobart, Indiana is seeking motivated Call Center Representatives to join our team. You will contact homeowners, qualify prospects, and schedule free in-home consultations for our sales team, while handling inbound calls from marketing campaigns and maintaining accurate records.

We offer competitive pay, paid training, advancement opportunities, and a supportive team environment. Full-time and part-time opportunities are available in a fast-growing bathroom remodeling company.