Call Center Manager

DataMind Technologies; Columbia (SC); Sur place; USD 80 000 - 124 000; Plein temps

Avantages offerts par ce poste

Mentorship

Flexible benefits

Résumé du poste

DataMind Technologies in Columbia, SC seeks a Call Center Manager-intern who thrives on quota-driven success and challenging goals. The role promises an $80,000–$124,000 base range and a rapid path from manager to lead as you gain Genesys Cloud expertise.

You will train junior reps, optimize messaging, and forecast quotas while collaborating with SC partners on co-marketing. This internship blends hands-on PM and CSAT reporting in a fast-paced, client-focused environment.

Qualifications

• Must be able to prioritize in a fast-paced environment.
• Excellent written and verbal communication skills are required.
• Demonstrated ability to build relationships and tell data-informed stories.

Responsabilités

• Pull the values-led case study to close a stalled Columbia deal.
• Walk SC partners through co-marketing initiatives they’ll say yes to.
• Test messaging variations and iterate based on performance data.
• Draft cold-outreach copy that survives a manager buyer’s inbox.
• Pair an $80,000–$124,000 quota with disciplined forecasting.

Connaissances

Prioritization

Communication

Relationship Building

Storytelling

Data-driven decisions

Outils

CRM Software

Description du poste

For the Call Center Manager who loves a quota and a challenge, this internship role delivers both in equal measure. Picture $80,000 - $124,000, an internship cadence, and 8 years of Genesys Cloud translating into a manager seat you actually steer at DataMind Technologies.

Key Responsibilities

• Pull the values-led case study that closes a stalled Columbia deal
• Walk SC partners through co-marketing they'll say yes to
• Test messaging variations and iterate based on performance data
• Draft the cold-outreach copy that survives a manager buyer's inbox
• Pair a $80,000 - $124,000 quota with the discipline to forecast it straight
• Coach junior reps through their first human-first negotiation
• Run experiments on sales marketing messaging and keep only what converts

What You'll Bring

• An instinct for prioritization when everything is labeled urgent
• Comfort working in a fast-paced, client-focused environment
• Hands-on familiarity with CRM Software, sharpened by Project Management side projects
• Excellent written and verbal communication skills
• Manager fluency in Verbal Communication, with Relationship Building on your roadmap
• Demonstrated wins in sales marketing work somewhere near Columbia, SC
• Storytelling instincts that turn data into a decision

At DataMind Technologies, a purpose-led team in Columbia, SC has spent years proving that Project Management and CSAT Reporting belong in the same conversation. We treat every new Call Center Manager as a fresh set of eyes, so tell us what looks broken.

Earn a $80,000 - $124,000 base while a mentor accelerates your jump from manager to lead, with benefits and flexibility along for the ride.

Applications are flowing in for this sales marketing role, and we are reviewing each one promptly.