Call Center Customer Support Associate

Crew Carwash; Indianapolis (IN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Free carwashes

Group health, dental, and vision

401K with company match

Daily pay options

Job summary

Crew Carwash in Indianapolis is looking for a Customer Support Specialist focused on delivering exceptional service. Join a team dedicated to creating smiles for our customers while enjoying benefits like paid time off, health insurance, and free carwashes.

This role involves responding to customer inquiries, resolving issues, and ensuring customer satisfaction. Our values revolve around safety and appreciation for our team's hard work.

Qualifications

• Ability to communicate professionally and timely in both customer and internal situations.
• Experience in researching and resolving customer issues.
• Strong customer service orientation and ability to WOW! customers.

Responsibilities

• Answer and respond to customer phone calls and email communications.
• Research and resolve customer issues and follow up as necessary.
• Process customer comments and feedback informatively.

Job description

10251 Hague Rd, Indianapolis, IN 46256, USA

Job Description

Posted Wednesday, June 17, 2026 at 4:00 AM

At Crew Carwash, our Purpose is “Create Smiles and Lifetime Customers.” You will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential!

Crew’s commitments to you:

• Paid Time Off + 6 paid holidays each year
• Free carwashes, naturally
• Group health, dental, and vision
• 401K with company match
• Daily pay options available at no cost to you
• Recognition and appreciation events

The following responsibilities outline critical aspects of the Customer Support Specialist:

• Live our #1 Value of Safety
• WOW! Customers
• Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
• Research and resolve customer issues and follow up when necessary and appropriate
• Fulfill requests for information and maintain account changes
• Process customer comments and feedback
• Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director
• Work week is primarily Monday-Friday but will include a weekend rotation

We’re really in the people business, we just happen to wash cars!