Call Center Customer Service Representative

TEKsystems; Harrisburg (Dauphin County); On-site; Full time

Job summary

Join a leading provider of business and technology services as a Call Center Customer Service Representative in Harrisburg, PA. This full-time, entry-level role involves assisting customers with inquiries and requires a high school diploma. Enjoy benefits like PTO, medical, and 401(k).

Benefits

PTO accrual

Medical

Dental

Vision

401(k)

Life Insurance

Disability

HSA

Transportation Benefits

Employee Assistance

Qualifications

• At least 1 year of customer service experience.
• Proficiency with computers and data entry.

Responsibilities

• Handle inbound calls and assist customers with account inquiries.
• Update customer details and document calls accurately.

Skills

Customer Service

Data Entry

Education

High School Diploma or GED

Job description

Call Center Customer Service Representative

Join to apply for the Call Center Customer Service Representative role at TEKsystems.

Job Overview

Start Date: May 2025

Schedule: Monday through Friday (Day shift)

Location: 300 East Park Drive, Harrisburg, PA 17111 (Fully on-site, with an opportunity to apply for remote work after 90 days)

Pay Rate: $18/hr

Benefits: PTO accrual, medical, dental, vision, 401(k), life insurance, disability, HSA, transportation benefits, employee assistance, and paid time off

Responsibilities

• Handle inbound calls, assist customers with account inquiries, and resolve concerns.
• Update customer details and document calls accurately.

Qualifications

• At least 1 year of customer service experience (call center experience is a plus).
• Proficiency with computers and data entry.
• High School Diploma or GED (verification required).
• Reliable transportation and a strong attendance record.

Additional Details

This is a full-time, entry-level position based in Harrisburg, PA. The application deadline is May 28, 2025.

TEKsystems is a leading provider of business and technology services, working with over 6,000 customers including 80% of the Fortune 500. We are an equal opportunity employer.