Call Center Associate

CentiMark Corporation; Carrollton (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

A Good Salary

A Signing Bonus

Benefits that are some of the best in,

401K with Company Match (Traditional +

Employee Stock Ownership (ESOP)

Nights, Weekends, and Holidays off

Job summary

CentiMark Corporation is looking for a Call Center Associate to make exciting outbound calls, share our programs and services, and help us spread the word with a smile! If you’ve got a positive attitude, a passion for sales, and love the thrill of meeting targets, we want you on our team!

We value a great listener, excellent communicator, and team player who can stay goal‑oriented and think quickly under pressure. Training will be provided to get you up to speed.

Qualifications

• High school diploma or equivalent; positive attitude valued.
• Prior experience in sales, customer service, or telemarketing is a bonus (but not required) – we’ll train you.

Responsibilities

• Create a Positive Customer Experience by bringing enthusiasm to each call and turning prospects into loyal customers.
• Drive Sales by promoting offers, closing deals, and helping customers take action while hitting goals.
• Nurture Leads by following up with potential customers to guide them through decision making.

Skills

Great Listener

Excellent Communicator

Goal-Oriented

Quick Thinker

Team Player

Education

High school diploma or equivalent

Tools

CRM tools

Computer literacy

Job description

Are you a social person who loves connecting with others and bringing energy to every conversation? CentiMark Corporation is looking for a Call Center Associate to make exciting outbound calls, share our fantastic programs and services, and help us spread the word with a smile! If you’ve got a positive attitude, a passion for sales, and love the thrill of meeting targets, we want you on our team! When Associates join the team, they tend to stay for many years.

Key Responsibilities:

• Create a Positive Customer Experience : Bring enthusiasm to each call, turn prospects into loyal customers, and ensure customers leave the conversation feeling good about our brand!
• Drive Sales : Promote offers, close deals, and encourage customers to take action – all while hitting your daily, weekly, and monthly goals!
• Nurture Leads : Build meaningful connections and follow up with potential customers to guide them through the decision‑making process.
• Celebrate Success : Collaborate with your team to share wins, brainstorm new approaches, and continue to improve as a team.

What We’re Looking For:

• Great Listener : One of the most important parts of communicating with people (and sales), is listening to people and what they want. This skill is very important.
• Excellent Communicator : You love talking to people, are a great listener, and know how to make others feel heard.
• Goal-Oriented : You’re motivated by targets and ready to celebrate hitting new milestones.
• Quick Thinker : You know how to handle any objection with grace, and your problem‑solving skills are second to none.
• Team Player : You’re excited to collaborate with your colleagues and share tips, tricks, and strategies for success.

Qualifications:

• Ability to use computers and CRM tools (yes, we’ll train you!)
• High school diploma or equivalent (a positive attitude is more important than experience!).
• Prior experience in sales, customer service, or telemarketing is a bonus (but not required – we’ll train you!).
• Comfortable with making calls and engaging customers in a lively, upbeat manner.

Why Join Us? At CentiMark we can offer you:

• A Good Salary
• A Signing Bonus
• Benefits that are some of the best in the industry (Health, Dental, Vision, Prescription)
• 401K with Company Match (Traditional + Roth)
• Employee Stock Ownership (ESOP)
• Nights, Weekends, and Holidays off

CentiMark provides a great work environment with challenging career opportunities.
Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer
For more information, please visit our website – www.CentiMark.com/jobs