Call Center Agent - Paid Training & Growth (Austin)

BrandNest; Austin (TX); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Team-focused environment

Growth opportunities

Structured scheduling

Descrizione del lavoro

BrandNest in Austin, TX is seeking a motivated Call Center Agent for an in-person role handling inbound and outbound calls, providing information, and delivering excellent customer service. You will follow scripts, maintain accurate records of customer interactions, resolve basic concerns, and contribute to a team-focused environment.

The position offers paid training, clear scheduling, and opportunities to grow into leadership or client support roles.

Competenze

• High school diploma or equivalent.
• Strong verbal communication and listening skills.
• Friendly, professional, and reliable demeanor.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills and attention to detail.

Mansioni

• Handle inbound and outbound calls in a professional and timely manner.
• Provide accurate information about services, promotions, and general inquiries.
• Maintain clear and detailed records of customer interactions.
• Resolve basic customer concerns or escalations when necessary.
• Follow communication scripts and company guidelines.
• Contribute to a positive and team-oriented call center environment.

Conoscenze

Verbal communication

Listening skills

Multitasking

Basic computer skills

Friendly demeanor

Formazione

High school diploma or equivalent

Descrizione del lavoro

BrandNest in Austin, TX is seeking a motivated Call Center Agent for an in-person role handling inbound and outbound calls, providing information, and delivering excellent customer service. You will follow scripts, maintain accurate records of customer interactions, resolve basic concerns, and contribute to a team-focused environment.

The position offers paid training, clear scheduling, and opportunities to grow into leadership or client support roles.