Call Center Agent

Answerone; McAllen (TX); On-site; USD 22,000 - 25,000; Part time

Job summary

AnswerOne is hiring Part-Time Call Center Agents in McAllen, TX to assist callers during critical moments, from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. Fully paid, hands-on training is provided for new hires.

Responsibilities include handling calls, taking messages, and relaying information using our system. Prior experience is not required, and reliability is emphasized for consistent attendance.

Qualifications

• Friendly, upbeat, and professional communication.
• Strong English spelling and grammar.
• Basic computer proficiency and typing speed 35+ WPM.
• Reliable attendance and strong work ethic.

Responsibilities

• Handle incoming calls with a warm, helpful attitude.
• Take accurate messages, transfer calls, and relay key information.
• Use our call processing system to prioritize customer needs efficiently.

Skills

Communication skills

English proficiency

Computer proficiency

Typing 35 WPM

Job description

Part-Time Call Center Agent

Company: AnswerOne l Location: McAllen, TX (In-Office)

Pay: $16-$18.50/hr l Hours: Part-Time, Requires 1 weekend day (Sat/Sun) and Holidays

AnswerOneis hiring Part-Time Call Center Agents to assist callers during critical moments – from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands‑on training.

What You'll Do:

• Handle incoming calls with a warm, helpful attitude.
• Take accurate messages, transfer calls, and/or relay key information.
• Use our call processing system to prioritize customer needs efficiently.

What We're Looking For:

• Friendly, upbeat, and professional communication skills.
• Strong English spelling and grammar.
• Basic computer proficiency and typing speed of 35+ WPM.
• Reliable attendance and strong work ethic.

Pay: $18.50 / Hour with Perfect Attendance

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour.

AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.