Call Center Agent

Patternpromotions; Atlanta (GA); On-site; Full time

Job summary

Join a leading company as a Call Center Agent in Atlanta, GA. This role focuses on providing exceptional customer service by handling inquiries and resolving issues. Enjoy weekends off and a competitive salary while growing in a supportive environment.

Benefits

Weekends off

Excellent growth opportunities

Ongoing training and professional development

Qualifications

• Proven experience in a customer service role, preferably in a call center.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Receive and respond to incoming calls in a professional manner.
• Resolve customer complaints and issues effectively and efficiently.

Skills

Communication

Problem Solving

Education

High school diploma

Associate degree

Job description

Join Our Team at Pattern Promotions - Call Center Agent

About Us: In a rapidly changing world, innovation and creativity are essential. At Pattern Promotions, we encourage our team to think outside the box, challenge the status quo, and develop fresh ideas. We believe that diversity of perspectives drives innovation, and we are committed to staying at the forefront of the latest trends and technologies.

Position: Call Center Agent

Location: Atlanta, GA

Schedule: Weekends Off

Salary: $780 - $1,125 per week

Job Description: We are seeking a dynamic and motivated Call Center Agent to join our growing team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and resolving issues promptly. Your ability to communicate effectively and empathize with customers will be crucial in enhancing their overall experience.

Responsibilities:

• Receive and respond to incoming calls in a professional manner
• Assist customers with inquiries and provide accurate information
• Resolve customer complaints and issues effectively and efficiently
• Document customer interactions and maintain detailed records
• Follow up with customers to ensure their issues are resolved
• Meet or exceed performance metrics and targets set by the management

Qualifications:

• High school diploma or equivalent; associate degree is a plus
• Proven experience in a customer service role, preferably in a call center
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and handle multiple tasks
• Proficiency in using computer systems and software applications

Benefits:

1. Weekends off for a balanced work-life schedule.
2. Competitive weekly salary ranging from $780 - $1,125.
3. Excellent growth opportunities within our company.
4. Supportive and innovative work environment.
5. Ongoing training and professional development to advance your career.

If you’re ready to launch your career in Call Center Agent with a company that values innovation and growth, apply now! Join Pattern Promotions and be part of a team where your ideas and dedication make a difference.