Call Center / Administrative Assistant

Luxury Bath Technologies; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

PTO

Health Insurance

Career growth opportunities

Supportive team environment

Job summary

Luxury Bath of Phoenix is hiring a Call Center / Administrative Assistant to support sales and operations. You will handle inbound/outbound calls, schedule appointments, manage CRM data, and assist with everyday office tasks.

The role requires strong communication, organizational skills, and reliability, with the ability to work independently or in a team within a fast-paced environment.

Qualifications

• Experience in a call center or administrative role preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Comfortable using CRM systems and scheduling software.
• Ability to work independently and as part of a team.
• Professional demeanor and strong attention to detail.
• Reliable attendance and punctuality.

Responsibilities

• Answer incoming calls and respond to customer inquiries professionally and courteously.
• Make outbound calls to prospective and existing customers.
• Schedule and confirm appointments for sales representatives and management.
• Maintain accurate customer records and update information in company databases and CRM systems.
• Assist with data entry, filing, and general office administration.
• Manage email correspondence and distribute messages appropriately.
• Support daily office operations and administrative functions.
• Coordinate with internal departments to ensure a smooth customer experience.
• Handle customer concerns and resolve issues when necessary.
• Prepare reports and maintain organized records as needed.

Skills

Call center experience

Customer service

Administrative duties

Office multitasking

MS Office

CRM software

Tools

Microsoft Office

CRM software

Scheduling software

Job description

Call Center / Administrative Assistant

Luxury Bath of Phoenix
Phoenix, AZ

Luxury Bath of Phoenix is seeking a professional, organized, and customer-focused Call Center / Administrative Assistant to join our growing team. This position plays a vital role in supporting our sales and operations teams by managing inbound and outbound calls, scheduling appointments, assisting customers, and handling administrative tasks. If you thrive in a fast-paced environment and enjoy helping customers, we would love to hear from you.

Responsibilities

• Answer incoming calls and respond to customer inquiries professionally and courteously.
• Make outbound calls to prospective and existing customers.
• Schedule and confirm appointments for sales representatives and management.
• Maintain accurate customer records and update information in company databases and CRM systems.
• Assist with data entry, filing, and general office administration.
• Manage email correspondence and distribute messages appropriately.
• Support daily office operations and administrative functions.
• Coordinate with internal departments to ensure a smooth customer experience.
• Handle customer concerns and handle issues when necessary.
• Prepare reports and maintain organized records as needed.

Qualifications

• Previous experience in a call center, customer service, receptionist, or administrative role preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Comfortable using CRM systems and scheduling software.
• Ability to work independently and as part of a team.
• Professional demeanor and strong attention to detail.
• Reliable attendance and punctuality.

Benefits

• Competitive hourly pay
• Paid Time Off (PTO)
• Health Insurance
• Career growth opportunities
• Supportive and team-oriented work environment