Call Agent

Russell Tobin; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid training

Opportunities for career growth

Job summary

A financial services firm is seeking motivated individuals in Columbus, Ohio for an entry-level role in the banking sector. This position offers a paid training program to develop skills in handling customer inquiries and providing service. Responsibilities include assisting customers with account transactions and delivering professional service. A High School Diploma or GED is required, along with strong communication skills. Join us to build your career in the finance and banking industry.

Qualifications

• Customer service experience in retail, hospitality, or call center is preferred.
• Basic computer skills are essential for handling customer interactions.
• Must be able to pass a background check as per banking regulations.

Responsibilities

• Handle inbound customer calls related to banking products and services.
• Assist customers with account inquiries and transactions.
• Document customer interactions in internal systems.

Skills

Strong communication and listening skills

Basic computer and typing skills

Customer service experience preferred

Education

High School Diploma or GED

Job description

🏦 About the Opportunity

This role is a great entry point into the finance and banking industry. We are looking for motivated individuals who are eager to learn, grow, and build a long-term career in financial services. No prior banking experience is required — paid training is provided.

• Handle inbound customer calls related to banking products and services
• Assist customers with basic account inquiries and transactions
• Provide clear and accurate information while following banking procedures
• Document customer interactions in internal systems
• Deliver professional and friendly customer service
• High School Diploma or GED (required)
• Customer service experience preferred (retail, hospitality, call center, etc.)
• Strong communication and listening skills
• Basic computer and typing skills
• Ability to pass a background check (banking requirement)