Cake Shop Guest Experience Specialist

Nothing Bundt Cakes - Bend; Bend (OR); On-site; USD 20,250 - 22,041; Part time

Benefits offered by this job

Employee discount

Job summary

Nothing Bundt Cakes - Bend is looking for a part-time Guest Services Representative to enhance guests' bakery experiences. You will play a key role in greeting customers, helping them select the perfect cake, and ensuring orders are fulfilled smoothly.

The position offers flexible schedules, discounts on cake purchases, and responsibilities that include maintaining a welcoming environment and assisting with product knowledge. Shift hours are from 2pm to 7pm on weekdays and some weekends.

Qualifications

• Genuine warmth and enthusiasm when interacting with guests.
• Ability to maintain cleanliness and organization in the bakery.
• Familiarity with health and safety guidelines.

Responsibilities

• Greet walk-in and phone guests warmly to assess their needs.
• Educate guests on cake options, pricing, and promotions.
• Suggest additional merchandise to enhance celebrations.
• Process guest orders using the point-of-sale system.
• Maintain cleanliness and organization in the bakery.

Skills

Customer service skills

Strong product knowledge

Order processing

Job description

Nothing Bundt Cakes - Bend is looking for a part-time Guest Services Representative to enhance guests' bakery experiences. You will play a key role in greeting customers, helping them select the perfect cake, and ensuring orders are fulfilled smoothly.

The position offers flexible schedules, discounts on cake purchases, and responsibilities that include maintaining a welcoming environment and assisting with product knowledge. Shift hours are from 2pm to 7pm on weekdays and some weekends.