Cake Decorator & Guest Experience Lead

Lowes Foods; Clemmons (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Lowes Foods is seeking a friendly bakery clerk to greet guests, prepare and decorate cakes, and maintain product freshness. You will rotate icings, label products, and assist in receiving and stocking bakery items.

The role emphasizes customer interactions, accurate color mixing, sanitation, and collaboration with management to meet sales goals. Physical ability to lift and stand for extended periods is needed.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Ability to read and understand information and direction.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Prepare product for sale (icing, decorating, pricing, packaging and labeling).
• Maintain product level, quality and freshness.
• When requested perform bakery clerk functions.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Properly cleans work area, couplers and decorating bags.
• Maintain the organization of the freezer, including proper rotation of product according to variety.
• Communicate guest requests to management.
• Communicate temperature breakdowns to supervisor.
• Keeps supply area neat, clean and tidy at all times.
• Properly rotates icings and scrapes down buckets.
• Use cake production sheet.
• Write on cakes.
• Properly mix colors according to color chart.
• Masters the use of the airbrush.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.
• Achieve budgeted sales, shrink and profits for the cake section of the bakery.
• Perform all other duties as assigned by management.
• Performs Front Porch duties to ensure “guest arrival” standard is maintained.

Skills

Friendly attitude

Teamwork

Lifting ability

Reading & comprehension

Communication skills

Age 18+

Stamina

Job description

Lowes Foods is seeking a friendly bakery clerk to greet guests, prepare and decorate cakes, and maintain product freshness. You will rotate icings, label products, and assist in receiving and stocking bakery items.

The role emphasizes customer interactions, accurate color mixing, sanitation, and collaboration with management to meet sales goals. Physical ability to lift and stand for extended periods is needed.