Cake Decorator & Customer Experience Specialist

Kroger; Fort Collins (CO); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a bakery team member in Fort Collins to deliver outstanding customer service, prepare bakery items, and maintain a clean, safe environment. You will assist customers, learn product details, and help with cake decorating and samples while supporting department goals.

The role emphasizes teamwork, accuracy, and adherence to health and safety standards, with opportunities to learn and grow in a busy grocery setting.

Qualifications

• Experience in retail environments.
• Bakery or cake decorating experience.
• Ability to handle stressful situations.
• Basic math skills for cash handling.
• Effective communication with customers.
• Second language skills are a plus.

Responsibilities

• Assist customers and answer questions about products within the department and store.
• Gain knowledge of products and respond to inquiries with recommendations.
• Prepare bakery items and wedding cakes per customer requests using proper equipment.
• Check product quality and freshness; monitor sell-by dates and inventory.
• Label, stock, and inventory department merchandise; maintain safety and cleanliness.

Skills

Customer service

Communication

Math

Stress management

Second language

Job description

Kroger is seeking a bakery team member in Fort Collins to deliver outstanding customer service, prepare bakery items, and maintain a clean, safe environment. You will assist customers, learn product details, and help with cake decorating and samples while supporting department goals.

The role emphasizes teamwork, accuracy, and adherence to health and safety standards, with opportunities to learn and grow in a busy grocery setting.