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Responsibilities
- Ensure efficient and courteous customer service at all times in support of the company mission to "Run the Best Store in Town!"
- Maintain a positive attitude; create an atmosphere of friendliness and fun through flexibility and teamwork.
- Generate a positive, friendly, and fun working environment with a customer-first initiative by greeting and speaking to customers, providing prompt, courteous, and efficient customer service.
- Prepare and produce "Quality" food & products to meet or exceed customer & company expectations.
- Decorate specialty cakes, including use of photo cake computer.
- Take telephone orders for food and specialty cakes.
- Maintain table cakes.
- Assist in proper rotation and dating of Food Service products.
- Responsible for maintaining product inventory and ordering.
- Keep display case, workstation, and area around workstation neat and clean.
- Ensure all special cake orders are ready for delivery to customers at or before the scheduled time.
- Food Service Associates should expect to be cross-trained in multiple areas with varying responsibilities.
Qualifications
- Must be 18 years of age or older.
- Food Service experience is a plus but not required.
- Ability to meet standard physical, mental, and visual demands.
- Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks, and interact with various levels of individuals daily.
- Ability to attend scheduled shifts on-site to adhere to company time and attendance policies.