CAH - SWITCHBOARD OPERATOR

Claxton Hepburn Medical Center & Medical Campus; Village of Carthage (NY); On-site; USD 25,000 - 32,000; Part time

Job summary

Carthage Area Hospital is seeking a Switchboard Operator for per diem shifts in Carthage, NY. Duties include operating the switchboard and paging system, routing calls, and assisting visitors with guest check-in, delivering excellent customer service across various departments.

The role requires a high school diploma, strong interpersonal skills, and the ability to manage conflicts with diverse age groups. Flexible, team-oriented individuals who adapt to changing schedules are encouraged to

Qualifications

• High School Diploma or Equivalent required.
• Pleasant personality with good interpersonal skills and positive attitude while dealing with people.
• Strong written and verbal communication skills with customer service focus and conflict management.

Responsibilities

• Operate the switchboard and paging system; route calls to the proper location.
• Page authorized personnel according to procedure and relay messages.
• Assist visitors and patients with guest check-in in a timely, courteous manner.

Education

High School Diploma or Equivalent

Job description

CAH - SWITCHBOARD OPERATOR INTERNAL

Carthage Area Hospital

Location: Carthage, NY

Clerical/Registration/Medical Records

Per Diem, various, Primary 3p- 830 pm, occasional days

Posted 09/18/2026

Req # 9766

Internal Posting Dates

September 18, 2026-September 23, 2026

Job Details

CAH- Registration- Switchboard Operator - Per Diem – Various Shifts (5.5 and 7.5 hour shifts; 5.5 hour shifts when working evenings and 7.5 hour shifts from 7a-3p when working days)– Req. 9766

Pay Range $18.48-$23.98*+

The Switchboard Operator operates the switchboard and paging system. They receive incoming calls, must ascertain the nature of calls, and must relay the calls to the proper location. The Switchboard Operator is responsible for paging authorized personnel according to procedure and announces authorized messages. The Switchboard Operator is responsible for clerical duties as assigned and assists visitors and patients with guest check-in a timely and polite manner. The Switchboard Operator is the first point of contact for patients and excellent customer service is a must.

Requirements

• High School Diploma or Equivalent
• Pleasant personality with good interpersonal skills and positive attitude while dealing with people.
• Appropriate written and verbal communication skills must possess positive customer service skills and professionally manage conflict with various age groups, primarily in the adult level.
• Strong team player and ability to work independently.
• Strong critical thinking skills and ability to problem solve.
• Must be flexible and open to change.

Reports To

• Patient Access Supervisor

+This rate does not include the per diem differential of $2

Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers.

Minority/Female/Disability/Veterans encouraged to apply.

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