CAH - RECEPTIONIST

Claxton Hepburn Medical Center & Medical Campus; Village of Carthage (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Carthage Area Hospital is seeking a per diem Behavioral Health receptionist for the day shift (8:00 am–4:30 pm) in Carthage, NY. The role involves front-desk support, appointment scheduling, patient registration, and basic medical records tasks.

Responsibilities include answering calls, relaying messages, coordinating referrals, and assisting patients with forms while maintaining confidentiality and accuracy in documentation.

Qualifications

• 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience.
• Previous experience in the medical secretarial field highly preferred.
• Possession of strong organizational skills.
• Excellent verbal and written communication skills, interpersonal skills required.
• Ability to work independently as well as in a team environment.
• Ability to maintain confidentiality a must.

Responsibilities

• Schedules appointments, answers telephone and prioritizes and relays messages as appropriate.
• Registers patients, distributes Bill of Rights, consents, in-services information, and routine instruction, coordinates referrals, and assist patients with filling out forms.
• Transports, sorts, opens and distributes mails.
• Maintains accurate medical records and billing information.
• Complies with established policies and procedures. Orders supplies with supervisor’s approval and keeps necessary logs and forwards complaints and/or incidents immediately to supervisor.
• Performs all other duties and responsibilities as necessary.

Skills

Verbal communication

Written communication

Organizational skills

Confidentiality

Teamwork

Independent work

Job description

CAH-Behavioral Health–Receptionist – Per Diem-Day Shift – 8a-4:30p Req 9803

Carthage Area Hospital

BEHAVIORAL HEALTH

Carthage, NY

Clerical/Registration/Medical Records

Per Diem, day shift, 8:00am-4:30pm

Posted 10/05/2026

Req # 9803

Pay Range: $16.94-$21.60*+

Schedules appointments, answers telephone and prioritizes and relays messages as appropriate. Registers patients, distributes Bill of Rights, consents, in-services information, and routine instruction, coordinates referrals, and assist patients with filling out forms, etc. Transports, sorts, opens and distributes mails. Maintains accurate medical records and billing information. Complies with established policies and procedures. Complies with established policies and procedures. Orders supplies with supervisor’s approval and keeps necessary logs and forwards complaints and/or incidents immediately to supervisor. Performs all other duties and responsibilities as necessary. Weekends not required, overtime available. Locations are in Carthage with occasional floating to satellite location in Philadelphia.

Qualifications

• 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience.


• Previous experience in the medical secretarial field highly preferred (candidates with this experience will be reviewed prior to any others).


• Possession of strong organizational skills.


• Excellent verbal and written communication skills, interpersonal skills required.


• Ability to work independently as well as in a team environment.


• Ability to maintain confidentiality a must.


• The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veterans encouraged to apply.

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