Cage Shift Supervisor

Mark Twain Casino; La Grange (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) Match

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

Job summary

Mark Twain Casino in Missouri seeks a Cage Supervisor to oversee daily shift operations of the Cage and assist with Cage Cashier duties as needed.

The role focuses on accurate cash handling, banking, and compliance with gaming regulations, while training Cage team members and coordinating with other departments.

Candidates should have a High School Diploma or GED and casino cage experience, with supervision experience preferred; MO Gaming License II is preferred.

Qualifications

• High school diploma or GED required; casino cage exp. preferred.
• Strong communication and interpersonal skills are essential.
• Ability to work with sensitive financial information and maintain confidentiality.

Responsibilities

• Balance main cage bank and issue banks as needed.
• Process buys for departments including Table Games, Slots, Food & Beverage.
• Assist guests with cash/coin exchange and voucher/chip conversions.
• Process guest credit information and verify checks using internal systems.
• Count and secure monetary funds; label and bundle cash and coins.
• Complete paperwork for internal, state, and federal requirements; ensure compliance.

Skills

Interpersonal communication

Multitasking

Discretion & confidentiality

Attention to detail

Customer service

Education

High School Diploma or GED

Tools

POS systems

Certegy

Newave

Job description

The Cage Supervisor is responsible for daily shift operations of the Cage while assisting with Cage Cashier duties as needed.

In addition to hourly wage, a shift differential will be added to 2 nd and 3 rd shifts.

ESSENTIAL DUTIES AND RESPONSIBLITIES

• Account for and balance the main bank. Issue banks to other departments as necessary.
• Process buys for other departments including Table Games, Slots, Food & Beverage, etc.
• Assists guests and team members with exchanging cash and/or coin denominations.
• Assists guests with exchanging slot vouchers and table games chips/checks into monetary funds.
• Process credit information for guests
• Accurately count monetary funds presented to and received from guests and team members
• Properly and accurately strap, bundle and/or label monetary funds
• Count all coin and paper monies with the use of automated machines
• Properly and accurately complete all paperwork required by in-house, local, state, and federal agencies
• Properly verify all checks being cashed through the cage by using all established internal standards up to and including checking with Certegy and Newave systems
• Complete Table Games and Slot Department fills
• Complete Slot Department Jackpots
• Distribute Table Games Dealer tokes
• Follow all State Gaming Control regulations. Complete compliance reports as required
• Ensure all Cage team members receive proper training to ensure they can complete their job duties
• Other related duties as assigned

SUPERVISORY RESPONSIBILITIES

Authority over cage personnel on a shift basis. Supervises Cage Cashiers as referenced in the cage department organization chart

QUALIFICATIONS

• Outstanding interpersonal and communication skills
• Ability to multi-task and prioritize work demands
• Effectively operate and work with latest standard office technology
• High level of discretion and confidentiality
• Must be detail oriented

EDUCATION and/or EXPERIENCE

High School Diploma or GED required. Minimum of 2 years of casino cage experience required, with some level of supervision preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

Missouri Gaming Level II Gaming License required.

LANGUAGE SKILLS

Must be able to effectively communicate in English both verbal and written.

MATHEMATICAL SKILLS

COMPUTER SKILLS

Reasoning Ability

Remembering Details, Using Arithmetic, Reading, Directing Others, Working at Various Tempos, Concentrating Amid Distractions, Examining & Observing Details

PHYSICAL DEMANDS

Standing, Walking, Reaching, Kneeling, Carrying, Pulling, Hearing, Sitting, Bending/Stooping, Observing, Stretching, Pushing, Turning, Lifting up to 25 lbs.

WORK ENVIRONMENT

Inside, Noisy, Secondary Smoke, Bright Lights

The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.

EMPLOYEE BENEFITS INCLUDE:

• Free Food, Employee Discounts, Team Celebrations, Awards, and more...
• Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
• Paid Holidays for Full-Time Team Members
• Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
• 401(k) with Company Match
• Free Life Insurance for Full-Time Team Members
• Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identity Protection Insurance, and Pet Insurance.
• Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status

#ZRHMT

Qualifications

Licenses & Certifications

Preferred

MO Gaming License II

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.