Cage Shift Supervisor

Valley Forge Casino Resort; King of Prussia (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Cage Supervisor to oversee daily cash handling across casino departments and support the cage manager. You will schedule, supervise staff, and ensure accurate posting of gaming activity while maintaining customer service standards.

The role requires one year of cage money handling experience, basic accounting understanding, and the ability to work weekends, nights, and holidays in a fast-paced environment.

Qualifications

• Basic understanding of accounting, gaming, and regulatory requirements.
• Clear communication within the department and with customers.
• Understanding of credit policies and procedures for casino play.
• Ability to work weekends, nights, and holidays.
• Minimum one year of Casino Cage money handling experience.
• Math and verbal skills at high school level.
• Basic computer and 10-key skills for posting and evaluating data.
• Strong judgment, organization, and leadership in a fast-paced setting.

Responsibilities

• Safeguard the assets of the company.
• Oversee cash handling and posting of gaming activity.
• Prepare daily work schedule and oversee staffing needs.
• Assist the cage manager with procedures and policies.
• Attend to customer needs to maintain satisfaction.
• Accurately redeem chips and perform foreign currency exchanges.
• Issue credit under guidance of the cage manager.
• Ensure cage activity is balanced and orderly.
• Finish tasks in a timely manner per department standards.

Skills

Money handling

Communication

Leadership

Regulatory knowledge

Math skills

Verbal skills

Organizational skills

Team leadership

Education

High school diploma

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The cage supervisor oversees the daily cash handling needs of the Casino departments, assists the cage manager, prepares the daily work schedule, and oversees the posting of all gaming activity.

• Safeguard the assets of the company
• Assist the cage manager in the implementation of the procedures and policies that are necessary to ensure that the cash handling is performed within accepted standards established by management, accounting, and regulatory requirements.
• Recommend action and assist the cage manager with regard to all human relations items of the personnel directly reporting to the cage/pit clerk departments.
• Attend to the customer’s needs on a daily basis in order to keep customer satisfaction at its highest degree.
• Accurately redeem chips; perform foreign currency exchanges at the Casino’s designated exchange rate.
• Issue credit under the guidance of the cage manager.
• Oversee the daily staffing and work requirements.
• Ensure that all cage activity is in balance and maintained in an orderly manner.
• Job Tasks must be finished in a timely manner according to department standards.

Qualifications

• Basic understanding of accounting, gaming, and regulatory requirements.
• Ability to communicate clearly within the department the required standards and tasks, and with customers when addressing their needs.
• Understanding of credit policies and procedures as set forth by management and the cage/credit manager for casino play.
• Ability to work weekends, nights, and holidays to attend to the cage supervision.
• One (1) year Casino Cage money handling experience.
• Math and verbal skills equivalent to a high school diploma.
• Basic computer and 10-key skills to post and evaluate data.
• Possess mature judgment and good organizational skills.
• Be able to take a leadership role and work in a fast paced environment.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.