Cage Shift Lead: Cash Control & Guest Service

Paycom - ATS; Cathedral City (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Paycom - ATS in Cathedral City, CA is seeking a Cage Operations Supervisor to oversee cage activities during a shift, ensure AML compliance and maintain security of funds. You will serve as a liaison with other departments and provide professional guest service in a high-pace environment.

You will supervise cage cashiers, schedule staffing, investigate variances, and address guest inquiries while enforcing casino policies and internal controls.

Qualifications

• High school diploma or GED required.
• Two years related experience in high volume cash operations.
• Must communicate in English and maintain professional demeanor.

Responsibilities

• Maintain security and accountability of company funds located in cages during designated shift.
• Assist in balancing main bank.
• Supervise cage cashiers.
• Prepare staffing schedules; approve time off and handle paperwork.
• Investigate variances (over/shorts) with documentation.
• Handle customer complaints and inquiries.
• Monitor staff performance and ensure adherence to policies and procedures.

Skills

Professional demeanor

English communication

Education

High school diploma or GED

Tools

Ten Key Adding Machine

Job description

Paycom - ATS in Cathedral City, CA is seeking a Cage Operations Supervisor to oversee cage activities during a shift, ensure AML compliance and maintain security of funds. You will serve as a liaison with other departments and provide professional guest service in a high-pace environment.

You will supervise cage cashiers, schedule staffing, investigate variances, and address guest inquiries while enforcing casino policies and internal controls.