Cage Operations Supervisor - Guest Experience

ViziRecruiter,LLC.; Lake Charles (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Wellness programs

401(k) matching

Annual performance bonus

Day-one medical coverage

Job summary

A leading entertainment company in Lake Charles, Louisiana seeks a skilled supervisor to manage cage operations. This role requires overseeing staff, ensuring high customer service standards, and assisting in budget management. Candidates should have a high school diploma or GED, proficiency in Microsoft Office, and a strong ability to communicate effectively. The position entails shift work, including nights and weekends, providing an exciting opportunity within a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Proficient in Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and professionalism.
• Ability to work all shifts including nights and weekends.

Responsibilities

• Supervise staff and manage daily operations.
• Assist in the budget process for the department.
• Promote superior customer service.
• Ensure regulatory compliance within authority.

Skills

Microsoft Office proficiency

Verbal and written communication skills

Problem-solving and conflict resolution

Ability to maintain confidentiality

Ability to work collaboratively

Education

High school diploma or GED

2-4 years related customer service experience

Tools

Office machines (jet sort, coin roller)

Job description

A leading entertainment company in Lake Charles, Louisiana seeks a skilled supervisor to manage cage operations. This role requires overseeing staff, ensuring high customer service standards, and assisting in budget management. Candidates should have a high school diploma or GED, proficiency in Microsoft Office, and a strong ability to communicate effectively. The position entails shift work, including nights and weekends, providing an exciting opportunity within a fast-paced environment.