Cage Operations Supervisor - Cash & Compliance

Diamond Jo Casino & Hotel; Dubuque (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Boyd Gaming Corporation is seeking an individual to assist the Casino Cage/Credit Manager by protecting cage assets, implementing accounting policies, monitoring transactions, and ensuring internal controls comply with laws and regulations.

Responsibilities include safeguarding assets, supervising staff, reviewing documents for compliance, maintaining customer credit records, resolving disputes, and performing duties in the manager's absence.

Qualifications

• Must be 21 years of age.
• Prior experience with money handling transactions.
• Ability to obtain/maintain required certifications and licenses per gaming regulations.

Responsibilities

• Protect casino cage assets during shift and oversee currency transactions reporting.
• Supervise, train, evaluate performance, coach and schedule team members.
• Review documents to ensure compliance with gaming laws and company policies.
• Maintain customer credit records and audit transactions with relevant departments.
• Balance and verify cash handling and credit issuance per policy.
• Resolve customer complaints and disputes; operate in the absence of Cage/Credit Manager.
• Other duties as assigned by management.

Skills

Money handling

Supervisory experience

English proficiency

Tools

CMS

Central Credit

Global Cash

Western Union

ACSC

Microsoft Office

KRONOS

Job description

Boyd Gaming Corporation is seeking an individual to assist the Casino Cage/Credit Manager by protecting cage assets, implementing accounting policies, monitoring transactions, and ensuring internal controls comply with laws and regulations.

Responsibilities include safeguarding assets, supervising staff, reviewing documents for compliance, maintaining customer credit records, resolving disputes, and performing duties in the manager's absence.