Cage Operations Lead: Guest Service & Compliance

Peppermill Resort Spa Casino; Sparks (NV); On-site; USD 52,000 - 66,000; Full time

Job summary

Peppermill Resort Spa Casino in Sparks, NV is seeking a Cage Assistant Supervisor to support the daily casino cage operations and help protect company assets. You will ensure policy compliance and deliver exceptional guest service in a fast-paced environment.

Duties include balancing bank, markers, and front money accounts, making limited credit decisions, and upholding FinCEN Title 31/SAR-C procedures. Qualifications include a high school diploma or GED, and a valid Gaming Control Board license

Qualifications

• Excellent guest service and interpersonal skills.
• Ability to multitask in a fast-paced casino environment.
• Strong problem solving and decision making under pressure.

Responsibilities

• Assist customers and other departments with questions.
• Balance bank, markers and front money accounts.
• Make limited credit decisions and over limits.
• Maintain and enforce FinCEN Title 31/SAR-C.

Skills

Customer service

Communication

Attention to detail

Teamwork

Job description

Peppermill Resort Spa Casino in Sparks, NV is seeking a Cage Assistant Supervisor to support the daily casino cage operations and help protect company assets. You will ensure policy compliance and deliver exceptional guest service in a fast-paced environment.

Duties include balancing bank, markers, and front money accounts, making limited credit decisions, and upholding FinCEN Title 31/SAR-C procedures. Qualifications include a high school diploma or GED, and a valid Gaming Control Board license