Cage Cashier & Guest Experience Specialist

Churchill Downs Incorporated; Louisville (KY); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Tip pool eligible

Job summary

Churchill Downs Incorporated invites applications for a Cage & Player Services Cashier. This role handles redemption of tickets, cash advances, and guest transactions to ensure a positive gaming experience, with duties including merchandise sales and store transactions.

You will greet guests, manage cash with accuracy, and help maintain security and compliance while supporting guest relations and merchandise purchases.

Qualifications

• High school diploma or GED required or preferred.
• Six months cashiering or banking experience is preferred.
• Ability to obtain a valid Racing License.

Responsibilities

• Greet guests and provide courteous service.
• Cash out guests, give correct change, and answer questions professionally.
• Accurately balance cash drawer and process exchanges with vault.
• Assist guests with merchandise purchases and store transactions.
• Maintain guest relations and understand guest needs and preferences.

Skills

Guest service

Sales

Communication

Flexible schedule

Education

High school diploma or GED

Job description

Churchill Downs Incorporated invites applications for a Cage & Player Services Cashier. This role handles redemption of tickets, cash advances, and guest transactions to ensure a positive gaming experience, with duties including merchandise sales and store transactions.

You will greet guests, manage cash with accuracy, and help maintain security and compliance while supporting guest relations and merchandise purchases.