Cage Cashier - Greensburg

Live Casino & Hotel; Greensburg (Westmoreland County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated Cage Cashier to ensure accurate cash transactions while delivering exceptional guest service. This role involves exchanging chips for cash, performing check cashing, and maintaining compliance with state regulations. The ideal candidate will thrive in a fast-paced, high-energy environment and be committed to creating a friendly and fun atmosphere for guests. If you have strong communication skills and a knack for financial data, this is a fantastic opportunity to join a vibrant team in a bustling casino setting.

Qualifications

• Strong communication skills with the public are essential.
• Ability to understand financial information and perform basic math.

Responsibilities

• Accurately process cash transactions and maintain reconciliations.
• Exchange chips for cash and assist with check cashing.

Skills

Customer Communication

Financial Data Understanding

Basic Arithmetic Functions

Education

High School Diploma or equivalent

Job description

Overview

Function (Scope and Main Purpose of Job)

The Cage Cashier is responsible for accurate cash transactions consistent with company policies, procedures, and State regulations.

Responsibilities

Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.

SAFE: Must make guests feel SAFE and comfortable through creating a worry-free, carefree experience.

FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

• Exchange chips for cash and Slot tickets for cash.
• Perform check cashing and counter check transactions for slot patrons.
• Assist customers in completion of check cashing and front money applications.
• Responsible for chips/cash in assigned window.
• Maintain a neat and well-stocked window (Cash - Chips – Supplies) for next shift.
• Responsible for processing transactions accurately and maintaining accurate reconciliations.
• When assisting the Casino Credit or above, responsible for processing credit applications.
• Perform the required verifications in accordance with regulations for casino credit applications.
• Notify the Casino Credit Executive and above of any critical information on any credit reports.
• Ensure compliance with all regulatory controls of the State Gaming Agency.
• Promote superior guest service.

Qualifications

Job Requirements (skills, knowledge, and abilities)

• Must be able to communicate well with the public.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.

Educational Requirements

• High School Diploma or equivalent combination of education and experience in high volume cash operations.

Physical Requirements

• 24/7 operation requiring extended hours and the ability and willingness to meet the applicant’s schedules when needed.
• Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.
• Must be able to work in an environment where smoking is allowed.
• Use of going up and down 31 stairs multiple times per day and elevators.

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You may occasionally work in an environment where smoking is allowed.