Cage Cashier - Greensburg

Live! Casino Hotel; Greensburg (Westmoreland County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join an exciting and dynamic environment at a high-energy casino, where you will play a crucial role as a Cage Cashier. This position involves handling cash transactions, ensuring compliance with state regulations, and providing exceptional customer service. You will be at the forefront of creating a welcoming atmosphere for guests, making their experience enjoyable and memorable. Your attention to detail and ability to work in a fast-paced setting will be essential as you manage cash operations and assist patrons with their financial needs. If you thrive in a vibrant environment and enjoy engaging with people, this opportunity is perfect for you.

Qualifications

• Excellent communication skills and ability to handle financial transactions.
• Must maintain a valid license as required by the State Gaming Agency.

Responsibilities

• Perform cash transactions and assist customers with check cashing.
• Ensure compliance with State Gaming Agency regulations.

Skills

Customer Communication

Financial Data Understanding

Basic Arithmetic Functions

Education

High School Diploma or equivalent

Job description

Overview

Function (Scope and Main Purpose of Job)

The Cage Cashier is responsible for accurate cash transactions consistent with company policies, procedures and State regulations.

Responsibilities

Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance

SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here

Specific Responsibilities and Duties

• Exchange chips for cash and Slot tickets for cash.
• Performs check cashing and counter check transactions for slot patron.
• Assists customers in completion of check cashing and front money applications.
• Responsible for chips/cash in assigned window.
• Maintain a neat and well-stocked window (Cash - Chips – Supplies) for next shift.
• Responsible for processing transactions accurately and maintaining accurate reconciliations.
• When assisting the Casino Credit or above will be responsible for processing credit applications.
• Perform the required verifications in accordance with regulations for casino credit applications.
• Will notify the Casino Credit Executive and above of any critical information on any credit reports.
• Ensures compliance with all regulatory controls of the State Gaming Agency.
• Promotes superior guest service.

Qualifications

Job Requirements (skills, knowledge, and abilities)

• Must be able to communicate well with the public.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.

Educational Requirements

• High School Diploma or equivalent combination of education and experience in high volume cash operations.

Physical Requirements

• 24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed.
• Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.
• Must be able to work in an environment where smoking is allowed.
• Use of going up and down 31 stairs multiple times per day and elevators

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You may occasionally work in an environment where smoking is allowed.