Specialty Banker - Cage Operations

Hard Rock Hotel & Casino Ottawa; Indiana; Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

The Hard Rock Hotel & Casino Ottawa is seeking a Cage Cashier to provide superior service to guests and perform cashier duties in a pleasant, efficient, and honest manner. This role manages daily deposits, marker handling, and various bank transactions on the casino floor.

Responsibilities include balancing cash at shift end, processing wire transfers and cash equivalents per SOPs, and maintaining confidentiality of financial data and casino policies.

Qualifikationen

• High school degree or equivalent required.
• Prior cashier or teller experience preferred.
• Must obtain and maintain licenses/certifications per regulations.

Aufgaben

• Handle daily cage deposits and cash drops.
• Process marker, fill bank, and related cash transactions.
• Balance bank at end of shift and maintain accurate records.
• Ensure compliance with Internal controls and Gaming regulations.
• Provide excellent service to guests on the casino floor.

Kenntnisse

Cash handling

Customer service

Communication

Teamwork

Ausbildung

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

10-Key calculator

Jobbeschreibung

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY:

The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Responsible for the daily cage deposits.
• Acceptance of hard and soft count drops daily.
• Replenishment of window and change attendant banks.
• Maintain paperwork as specified in the company’s internal controls in regards to marker, front money, key control.
• Performs all other related and compatible duties as assigned.
• This position may be assigned to any area within the Cage.
• Functions involving Marker Bank, Fill Bank, Employee Services Bank and Main Bank.
• Appropriately documenting all movement of assets specific to the area assigned.
• Pit related transactions including but not limited to fill requests (fills and credits).
• Acceptance of document transfers and dealers toke process.
• Slot related transactions to include but not limited to manual jackpots, jackpot payouts requiring multiple types of payment, slot markers, slot toke process.
• Deposit preparation to include but not limited to cash, cash equivalents, markers, personal checks
• Accepting and processing wire transfers and cash equivalents as outlined in the standard operating procedures.
• Servicing employees for retail, food and beverage and slot floats to perform their duties.
• All additional assignments requested by cage supervisor and above.
• Well groomed, in appropriate uniform, and on time for assigned areas.
• Adheres to all Indiana Gaming Regulations.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

High school degree or equivalent preferred.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must maintain strict confidentiality relative to financial data and casino policies.
• Must successfully pass drug screening.
• Must comply to all Indiana Gaming Commission regulations.
• Must comply to Internal controls and Standard Operating Procedures
• Must comply with AML/Title 31 regulations.
• Must comply with all company policies and procedures.
• Must be twenty-one (21) years of age.

KNOWLEDGE OF:

• Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
• Basic math skills.
• 10-Key calculator.
• Prior cashier or teller experience preferred.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.
• This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
• Communicate effectively with outside contacts and all levels of team members.
• Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation.
• Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Balance bank at end of shift.
• Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
• Stand 100% of the time in a noisy environment.
• Lift depending on tasks assigned.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.