CAGE CASHIER

ViziRecruiter,LLC.; Riverside (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A leading entertainment company in California is seeking a customer service representative who can handle cash exchanges and answer questions from patrons. The ideal candidate will have a high school diploma, prior experience, and proficiency in Microsoft applications. Responsibilities include representing the company professionally and ensuring positive guest interactions. This role offers a collaborative and engaging work environment with growth opportunities.

Qualifications

• One year of prior work experience.
• Previous money handling experience preferred.
• Ability to read, write, and speak English.
• Must have the ability to read, write and speak English.
• Must have the ability to respond to common inquiries or complaints from guests.

Responsibilities

• Exchange tickets for cash.
• Answer patron questions and provide solutions.
• Provide professional representation at meetings.
• Answer patron questions and provide solutions with a professional demeanor.
• Provide professional representation at internal and external meetings and events.
• Ensure interactions with guests follow company policies and programs.

Skills

Proficient in Microsoft applications

Mathematical concepts application

Guest interaction communication

English literacy

Mathematical ability

Education

High school diploma or equivalent

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Exchange tickets for cash
• Exchange cash equivalents for front money deposits
• Exchange approved checks for cash
• Answer patron questions and provide solutions with a professional demeanor
• Provide professional representation at internal and external meetings and events
• Ensure interactions with internal and external guests follow the guidelines of the "Eye, Hi, Good-bye" Program

Requirements

• High school diploma or equivalent
• One year of prior work experience
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Previous money handling experience preferred
• Must have the ability to work with mathematical concepts and apply concepts to practical situations
• Must have the ability to read, write and speak English
• Must have the ability to respond to common inquiries or complaints from guests
• Must have the ability to read and interpret documents, such as safety rules and manuals
• Must have the ability to present information and respond to questions from guests
• This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces