Cage Cashier

Desert Diamond Casinos & Entertainment; Glendale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Cashier to join their dynamic team. In this role, you will be responsible for performing cash and currency transactions, ensuring the security of casino assets, and providing exceptional service to guests. The ideal candidate will have a strong background in cashier operations, excellent mathematical skills, and a commitment to outstanding guest service. This position offers a unique opportunity to work in a vibrant environment with a diverse clientele. If you thrive in fast-paced settings and are eager to contribute to a team-oriented atmosphere, this role is perfect for you.

Qualifications

• 1 year experience as a cashier or bank teller required.
• Must pass a Bank Teller/Money Handling Test.

Responsibilities

• Operates cash and currency transactions for casino guests.
• Safeguards casino assets and maintains accurate records.
• Provides excellent guest service and maintains team relations.

Skills

Basic Mathematics

Cashier Operations

Guest Service

Problem Solving

Typing and 10-key Operation

Communication in Basic English

Education

High School Diploma or GED

Tools

Windows Environment (Word, Excel)

Job description

Position Summary:
Under direct supervision of the Cage Supervisor, operates and performs cash and currency transactions for casino guests at a service window.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:
• Provides excellent guest service to internal and external guests, maintains excellent team member relations.
• Safeguards casino assets.
• Counts and verifies all cash/coin/chip transactions in the cage.
• Makes change for guests and exchange coin/chip for cash.
• Issues banks, remake banks, replenish change for all departments.
• Performs fills for Table Games and pays out jackpots to electronic gaming devices.
• Performs all duties, responsibilities, and requirements such as redemption, vault/main bank, check cashing, credit card transactions, cage exchanges, and payouts.
• Services ATM and Kiosk machines to include adding or decreasing currency.
• Complies with federal cash reporting requirements.
• Complies with internal controls/policies and procedures as they pertain to this position.
• Maintains accurate cage cash transmittal forms.
• Reports currency counting equipment problems.
• Maintains confidentiality of all Casino operation data.
• Contributes to a team effort and accomplishes related results as required.
• Demonstrate Desert Diamond Casino “On Brand” attitude towards team members & guests at all times.
• Performs other duties as required.

Job Requirements:

Minimum Qualifications:

Education and Experience:
High School Diploma or GED plus one (1) year experience as a cashier or bank teller. Candidate must pass a basic Bank Teller/Money Handling Test. Must be 18 years of age or older. No felony, theft, assault or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:

Knowledge, Abilities, Skills, and Certifications:
• Knowledge and proficient in basic mathematics.
• Ability to carry out mathematical computations.
• Ability to become familiar with all cage functions.
• Ability to communicate, read, and write clearly in Basic English.
• Ability to demonstrate outstanding guest service at all times.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members at all levels.
• Skill in cashier’s cage operations and of applicable laws on cage operations.
• Skill in problem solving and sound decision-making.
• Skill in typing and 10-key operation.
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel.

Physical Demands:
While performing the duties of this job, the team member regularly is required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to sit; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.

Work Environment:
Work is generally performed in the casino cage area with exposure to second-hand smoke, currency dust particles and a high noise level. Evenings, graveyards, holidays and/or weekend work may be required. Extended hours and irregular shifts may be required.