Washington
Muckleshoot Casino Resort
2402 Auburn Way S
Auburn, WA 98002, USA
Washington
Muckleshoot Casino Resort
2402 Auburn Way S
Auburn, WA 98002, USA
- Competitive salary starting at $20.83/hr. with discretionary performance bonuses 2x a year!
- Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
- Complimentary meals and covered team member parking.
- Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
- Variety of additional voluntary benefits and retirement plans.
WHAT YOU’LL DO
- Be the face of MCR for new hires and team members; exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
- Practice, support and promote the mission, vision and values of Muckleshoot Casino Resort (MCR).
- Accurately and expediently perform cash, coin, chip, ticket, credit card, debit card, traveler’s checks and personal checks cashing transactions, following regulatory, departmental and Company Policies and Procedures.
- Prepare window bank reconciliation and accounting related documents.
- Provide chip/change floor service to poker room as required.
- Responsible for enrolling new guests in the Players Club, printing club cards, and maintaining guest information for both new and current Players Club members, assuring the highest standards of data entry into the Players Club database.
- Maintain compliance with established standard operating procedures within the guidelines of the Casino and Department Internal Controls by accurately preparing all paperwork, ensuring that it is legible and filled out correctly with all required documentation, including signatures and time stamps.
- Promote positive guest service for both internal and external guests.
- Keep up to date on all casino promotions and events for our guests.
- Maintain a clean, safe, and hazard-free work environment within their area of responsibility.
- Create, maintain, and facilitate a positive and safe work environment; promote positive team member relations and reports issues to appropriate personnel.
- Perform other duties as assigned.
WHAT YOU’LL BRING
- One (1) year of cash handling experience in a fast paced, high volume environment.
- Gaming industry experience preferred.
HOW YOU’LL BE SUCCESSFUL
- Ability to demonstrate excellent Guest service skills.
- Skilled and proficient in mathematics and ten-key.
- Ability to become proficient in all required, specialized computer programs and systems.
- Ability to perform tasks with attention to detail and accuracy while handling all monetary transactions in accordance with Cage procedure and internal controls.
- Ability to maintain accurate records.
- Ability to follow oral and written instructions and effectively communicate both orally and in writing.
- Ability to read, write, and communicate in English.
- Ability to perform repetitious work with accuracy and speed.
- Ability to handle high pressure multiple duties professionally and effectively in a fast-paced work environment, while adhering to strict Cage Procedures and Internal Controls.
- Ability to present a neat, clean, and professional appearance.
WHAT TO EXPECT
- Availability – Ability to work 40+ hours per week, holidays, weekends, and nights to support a 24/7 operation.
- Physical – Ability to maneuver in all areas of the casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push, or pull up material or boxes necessary to the job function, with or without assistance.
- Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
MISSION
Our mission is to provide economic stability for our community by creating unforgettable entertainment experiences by inspiring team members to deliver exceptional guest experiences.
VISION
We exist to create unforgettable entertainment experiences!
VALUES
- Wisdom: Learn, Share, Grow
- Respect: Earn it, Show it
- Integrity: Earn Trust Through Honesty
- Fun: Bring Smiles to Everyone
Qualifications
Skills
Behaviors
:
Motivations
:
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.