Cafeteria Supervisor

Saint Peter’s Health Care System; New Brunswick (NJ); On-site; USD 54,000 - 86,000; Full time

Benefits offered by this job

Tuition assistance

Free onsite parking

401(k) match

Medical/dental/vision insurance

Job summary

Saint Peter’s Health Care System is seeking a Cafeteria Supervisor to lead daily operations, manage staff schedules, and ensure service readiness. You will develop cafeteria policies, oversee onboarding for new hires, and maintain compliance with departmental standards.

The role includes supervising labor, coordinating team huddles, and handling customer inquiries, refunds, and escalated issues to ensure high-quality service.

Qualifications

• Two or more years leadership experience supervising food service personnel desirable.
• ServSafe certification within 6 months of employment in current position.

Responsibilities

• Prepare and maintain employee records and schedules for cafeteria, and provide coverage for roles/shifts as needed.
• Lead weekly team huddles and staff meetings to communicate updates and reinforce priorities.
• Develop and implement cafeteria policies and procedures for consistent operations and compliance.
• Ensure cafeteria setup and readiness for service by designated time; manage restocking of shelves throughout the day.
• Review and respond to customer inquiries; handle refunds, complaints and escalated service issues.

Skills

Leadership experience

Customer service

Education

Associates' degree

ServSafe certification

Job description

Cafeteria Supervisor

The Cafeteria Supervisor will:

• Prepare and maintain employee records and schedules for cafeteria, and provides coverage for roles/shifts as needed. Monitors and controls labor hours to assure budgetary compliance.
• Lead weekly team huddles and facilitates café staff meetings to communicate updates, reinforce priorities, and support team alignment and performance.
• Develop and implement cafeteria-specific policies and procedures and ensures effective communication for both new hires and existing staff to support consistent operations and compliance.
• Ensure cafeteria is set up in accordance with departmental standards and ready for service by designated time. Ensures re-stocking of shelves is completed in a timely manner throughout the day.
• Review and respond to customer inquiries, ensuring prompt resolution and accurate processing of corrections. Directly handles cafeteria refunds, complaints and escalated customer service issues.

Requirements:

• Associates' degree preferred.
• Two (2) or more years leadership experience supervising food service personnel desirable.
• ServSafe© certification within 6 months of employment in current position.

Salary Range:53,672.00 - 85,868.00 USD

We offer competitive base rates that are determined by many factors, including job‑related work experience, internal equity, and industry‑specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.

The salary range listed for exempt positions reflects full‑time compensation and will be prorated based on employment status.

Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back‑up daycare, free onsite parking, and recognition rewards.

You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.