Cafeteria & Patient Dining Specialist

Northwestern Medicine; Palos Heights (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment

Professional Development

Wellbeing Fund

Matching 401(k)

Medical, dental and vision coverage

Life insurance

PTO & Holiday pay

Job summary

Northwestern Medicine is seeking a Food Services Worker to prepare cold items for patients and cafeteria. You will take room service orders, assemble trays, and ensure safety and sanitation standards are met while documenting activities. Role includes basic cash handling and daily equipment cleaning.

Excellent customer service and the ability to work under pressure are essential. Preferred: one year of customer service experience and familiarity with diet restrictions.

Qualifications

• Excellent customer service and critical thinking skills.
• Must be able to work in a stressful environment and take appropriate action.
• One-year customer service experience preferred.

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders.
• Complete tray assembly.
• Ensures food meets safety and sanitary regulations and completes required documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.

Skills

Customer service

Critical thinking

Stress management

Job description

Northwestern Medicine is seeking a Food Services Worker to prepare cold items for patients and cafeteria. You will take room service orders, assemble trays, and ensure safety and sanitation standards are met while documenting activities. Role includes basic cash handling and daily equipment cleaning.

Excellent customer service and the ability to work under pressure are essential. Preferred: one year of customer service experience and familiarity with diet restrictions.