Cafeteria Food Service Associate - Customer Care

Munsonhealthcare1; Charlevoix (MI); On-site; USD 25,000 - 32,000; Full time

Job summary

Munson Healthcare operates a hospital cafeteria where staff set up and stock a variety of meals, serve hot dishes, monitor temperatures and keep beverages stocked. The role emphasizes customer service and safe food handling in a fast-paced setting.

The position requires strong interpersonal skills and a basic understanding of RBC principles; high school diploma preferred, with vaccination requirements as applicable.

Qualifications

• Strong customer service and interpersonal skills are required.
• Interacts with customers/patients to answer questions about food and ingredients.
• Basic understanding of Relationship-Based Care (RBC) principles and commitment to coworker safety.

Responsibilities

• Sets up and stocks cafeteria using FIFO; monitors food quality and stock levels.
• Serves & replenishes hot food in cafeteria, including monitoring temperatures.
• Cleans and sanitizes workstations, counters, steam tables and equipment.
• Interacts with customers/patients throughout the day/evening and answers questions about food and special needs.

Skills

Customer service

Education

High School Diploma or GED

Job description

Munson Healthcare operates a hospital cafeteria where staff set up and stock a variety of meals, serve hot dishes, monitor temperatures and keep beverages stocked. The role emphasizes customer service and safe food handling in a fast-paced setting.

The position requires strong interpersonal skills and a basic understanding of RBC principles; high school diploma preferred, with vaccination requirements as applicable.