Cafeteria Cashier & Customer Experience Associate

Brigham and Women's Faulkner Hospital; Boston (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

Brigham and Women's Faulkner Hospital in Boston is seeking a friendly Café Cashier to deliver excellent customer service in the hospital cafeteria on-site. You will handle cash transactions, process purchases, and reconcile the register at the end of shifts, ensuring a positive dining experience for patients, visitors, and staff.

Responsibilities include stocking and replenishing items, maintaining a clean service area, preparing and breaking down catering orders, and upholding HACCP and

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to multitask and maintain a clean, organized environment.
• Basic math skills and cash handling experience preferred.
• Must be able to read menu items in English.
• Must be able to communicate in English with customers.

Responsibilities

• Process customer purchases, handle cash transactions, and reconcile the register at the end of shifts.
• Stock and replenish cafeteria items (e.g., coffee, cooler items, salad bar supplies) according to department standards.
• Maintain cleanliness and sanitation of dining areas, servery, tray return areas, and cafeteria equipment.
• Prepare and break down catering orders as needed.
• Uphold HACCP and cash handling standards.
• Report concerns, discrepancies, or shortages to the supervisor.
• Attend meetings, training, and in-services as assigned.

Skills

Customer service

Communication

Multitasking

Cash handling

Basic arithmetic

Education

High school diploma or equivalent

Tools

Calculator

Job description

Brigham and Women's Faulkner Hospital in Boston is seeking a friendly Café Cashier to deliver excellent customer service in the hospital cafeteria on-site. You will handle cash transactions, process purchases, and reconcile the register at the end of shifts, ensuring a positive dining experience for patients, visitors, and staff.

Responsibilities include stocking and replenishing items, maintaining a clean service area, preparing and breaking down catering orders, and upholding HACCP and