Cafeteria Cashier - Per Diem

Brigham and Women's Faulkner Hospital; Boston (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

Brigham and Women's Faulkner Hospital in Boston is seeking a friendly Café Cashier to deliver excellent customer service in the hospital cafeteria on-site. You will handle cash transactions, process purchases, and reconcile the register at the end of shifts, ensuring a positive dining experience for patients, visitors, and staff.

Responsibilities include stocking and replenishing items, maintaining a clean service area, preparing and breaking down catering orders, and upholding HACCP and

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to multitask and maintain a clean, organized environment.
• Basic math skills and cash handling experience preferred.
• Must be able to read menu items in English.
• Must be able to communicate in English with customers.

Responsibilities

• Process customer purchases, handle cash transactions, and reconcile the register at the end of shifts.
• Stock and replenish cafeteria items (e.g., coffee, cooler items, salad bar supplies) according to department standards.
• Maintain cleanliness and sanitation of dining areas, servery, tray return areas, and cafeteria equipment.
• Prepare and break down catering orders as needed.
• Uphold HACCP and cash handling standards.
• Report concerns, discrepancies, or shortages to the supervisor.
• Attend meetings, training, and in-services as assigned.

Skills

Customer service

Communication

Multitasking

Cash handling

Basic arithmetic

Education

High school diploma or equivalent

Tools

Calculator

Job description

Site: Brigham and Women's Faulkner Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryThe Café Cashier is responsible for providing excellent customer service, handling cashiering duties, maintaining a clean cafeteria environment, and ensuring supplies are well-stocked. This role is essential in delivering a positive dining experience for customers.Key Responsibilities:Process customer purchases, handle cash transactions, and reconcile the register at the end of shifts.Stock and replenish cafeteria items (e.g., coffee, cooler items, salad bar supplies) according to department standards.Maintain cleanliness and sanitation of dining areas, servery, tray return areas, and cafeteria equipment.Prepare and break down catering orders as needed.Uphold HACCP and cash handling standards.Address customer needs and resolve issues with a friendly and positive attitude.Report concerns, discrepancies, or shortages to the supervisor.Actively contribute to achieving department goals for customer satisfaction.Attend meetings, training, and in-services as assigned.QualificationsHigh school diploma or equivalent.Strong customer service and communication skills.Ability to multitask and maintain a clean, organized environment.Basic math skills and cash handling experience preferred.Knowledge, Skills, and Abilities- Staff adheres to all I C.A.R.E. Standards.- Must be able to read menu items in English.- Must be able to communicate in English with customers.- Must have basic arithmetic skills: ability to count cash, make change, add/subtract.- Must be able to use a calculator.- Independent judgment required.- Must be able to juggle multiple tasks in a fast-paced environment.Additional Job Details (if applicable)Physical RequirementsStanding Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)Pushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Occasionally (3-33%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Occasionally (3-33%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeOnsiteWork Location1153 Centre StreetScheduled Weekly Hours0Employee TypePer DiemWork ShiftRotating (United States of America)Pay Range$18.26 - $27.13/HourlyGradeSF1110At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.