Cafe Team Member: Fast-Paced FOH/BOH

Urban Air; Salem (OR); On-site; USD 21,000 - 25,000; Full time

Job summary

Urban Air Salem operates a Café serving guests with food and beverages in a fast-paced environment. Cafe team members work in kitchen and service areas, cashiering, and guest interaction, maintaining high guest service standards while staying organized and efficient.

Responsibilities include stocking, ticketing, food prep, and adherence to health regulations. Candidates should be dependable, communicative, and able to multitask in a lively park setting.

Qualifications

• High school diploma or equivalent required.
• Some college preferred.
• ServSafe or similar food handling certification preferred.

Responsibilities

• Demonstrate the highest standards of guest relations and care when assisting guests at the counter.
• Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business.
• Ensure adequate stock levels of supplies and consumables for the Café area.
• Manage queues and exceed guest expectations; upsell to maximize profit.
• Keep Café and surrounding areas tidy and clean; this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash.
• Handle guest complaints in the first instance and report feedback to the Leadership Team.
• Work within established guidelines and operating procedures.
• Measure and assemble ingredients for menu items.
• Properly cook and store food items at appropriate temperatures.
• Rotate stock items as per established procedure.
• Ensure compliance with all health code regulations.
• Maintain clear, well-organized kitchen and storage areas.
• Participate in regular staff meetings and training, as required.
• Other duties as tasked by Leadership

Skills

Basic math

Friendly personality

Communication skills

Multitasking

Customer service

Education

High School Diploma or equivalent

Some College preferred

Job description

Urban Air Salem operates a Café serving guests with food and beverages in a fast-paced environment. Cafe team members work in kitchen and service areas, cashiering, and guest interaction, maintaining high guest service standards while staying organized and efficient.

Responsibilities include stocking, ticketing, food prep, and adherence to health regulations. Candidates should be dependable, communicative, and able to multitask in a lively park setting.