Cafe Supervisor/Lead Barista

Sandman Hotel Group; Irving (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hospitality group in Irving, Texas, seeks a Café Supervisor & Lead Barista to orchestrate café operations and enhance guest experiences. This role demands a balance of operational management and exceptional customer service, offering the opportunity to work in a dynamic environment. Candidates should have barista experience and the ability to lead a small team while ensuring quality and efficiency.

Benefits

Rewards & Recognition

Free Parking

Discounted Team rates, Family & Friends rates

Ongoing Employee events and incentives

Career Advancement Opportunities

Dedicated Training Program

Employee Assistance Program (EAP)

Preferred Rates for Dallas Stars NHL Games

Group Life Insurance, Health, Dental, Vision Care

Complimentary Stays

Qualifications

• Minimum of 1–2 years of experience as a barista, with supervisory experience preferred.
• Strong knowledge of coffee brewing methods and café operations.
• Exceptional interpersonal and customer service skills.

Responsibilities

• Oversee all aspects of daily café operations and maintain a clean environment.
• Craft high-quality specialty coffee drinks and manage inventory.
• Provide courteous service to all guests and manage cash handling.

Skills

Customer Service

Team Leadership

Coffee Brewing

Education

Valid Food Handler’s Certification

Job description

Sandman Signature - USA - Las Colinas, Irving, Texas, United States of America

Job Description

Posted Friday, May 23, 2025 at 3:00 AM

Family owned and operated, we believe in creating memorable experiences that everyone can enjoy with the help of our well-known family of brands, which include Dallas Stars NHL Team , Texas Stars AHL Team , Chop Steakhouse & Bar, Shark Club Bar & Grill, Moxies, Grouse Mountain Resort, Revelstoke Mountain Resort, Sandman Hotel Group, andThe Sutton Place Hotels.

The Café Supervisor & Lead Barista will oversee the daily operations of Café 1967, located in the lobby of the Sandman Signature Las Colinas. Open each morning to serve hotel guests, the café requires team members who are personable, professional, and committed to delivering exceptional customer service. The successful candidate will project a positive image of the café, respond effectively to guest needs and special requests, and act as a brand ambassador by consistently providing a high-quality, memorable experience for all guests.

DUTIES:

• Café Operations: Oversee all aspects of daily café operations, including opening and closing procedures, food and beverage preparation, and maintaining a clean, welcoming environment.
• Beverage Preparation: Craft a range of high-quality specialty coffee drinks and light food offerings with consistency and efficiency.
• Inventory & Ordering: Maintain accurate inventory levels, place regular supply orders, and ensure proper stock rotation and waste reduction.
• Staff Oversight: Manage scheduling and daily coordination for yourself and one additional team member, always ensuring coverage and high service standards.
• Guest Experience: Provide courteous, professional service to all guests, creating positive and efficient customer experience aligned with the hotel’s brand.
• POS & Cash Handling: Operate the point-of-sale system, manage cash and credit transactions, and complete end-of-day reconciliation.
• Health & Safety: Ensure compliance with all health and safety regulations, maintaining sanitation standards and food handling procedures.
• Coordination: Communicate regularly with hotel leadership to ensure alignment with guest service expectations and operational goals.

JOB REQUIREMENTS:

• Minimum of 1–2 years of experience as a barista, with at least 1 year in a supervisory or leadership capacity preferred
• Strong knowledge of coffee brewing methods and café operations
• Exceptional interpersonal and customer service skills
• Demonstrated ability to work independently and take initiative
• Organized and detail-oriented, with the ability to manage time and priorities effectively
• Availability to work early morning shifts, plus weekends, and holidays as needed
• Valid Food Handler’s Certification (or willingness to obtain)

APPLICABLE SKILLS:

• Manual dexterity required
• Ability to lift up to 50 pounds
• Regular physical activity including walking, standing, sitting and lifting,

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

• Rewards & Recognition
• Free Parking
• Discounted Team rates, Family & Friends rates too!
• Ongoing Employee events, incentives & recognition
• Growth Opportunities- Career Advancement starts from Within
• Dedicated Training Program
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Refer a friend or family and earn money!
• Preferred Rates for Dallas Stars NHL Games
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• Milestone Rewards

SUMMATION:

The Sandman Hotel Group is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in United States of America to apply

**Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

Sandman Signature - USA - Las Colinas, Irving, Texas, United States of America