Cafe Supervisor

Creative Dining Services; Ann Arbor (MI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay and bonus opportunites

Medical, dental, and vision insurance

401(k) with a company match

Paid time off

Job summary

Creative Dining Services is seeking a full-time Cafe Supervisor at Washtenaw Community College in Ann Arbor, MI. The Cafe Supervisor will lead a team of baristas and food service staff, oversee daily operations, inventory, and ensure exceptional customer experiences.

The role focuses on developing beverage offerings, promotional strategies, training, and maintaining high standards of quality and service to drive sales and foster a welcoming environment that encourages repeat visits.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience in a cafe or coffee shop role.
• Proven leadership skills with experience in supervising a team.

Responsibilities

• Supervise and coordinate daily activities of staff to ensure efficient service and product quality.
• Train and mentor staff on food and beverage preparation techniques, customer service skills, and health and safety standards.
• Manage inventory levels, placing orders as necessary, and ensuring proper storage and handling of products.
• Develop and implement promotional strategies to increase sales and enhance customer experience.
• Handle customer inquiries and complaints professionally, ensuring a positive resolution.

Skills

Leadership

Staff training

Customer service

Education

High school diploma or equivalent

Food service certification or training

Tools

Inventory management systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Washtenaw Community College, Ann Arbor, MI, US

Salary Range: $20.00 To $24.00 Hourly

Creative Dining Services is looking for a full-time Cafe Supervisor at Washtenaw Community College in Ann Arbor, MI. The Cafe Supervisor will play a crucial role in ensuring the smooth operation of our cafe, providing exceptional customer experiences while leading a team of baristas and food service specialists. This position is responsible for overseeing daily operations, including inventory management, staff training, and maintaining high standards of product quality and service. The supervisor will also be instrumental in developing and implementing new beverage offerings and promotional strategies to enhance customer engagement. By fostering a positive work environment, the Cafe Supervisor will motivate team members to deliver outstanding service and achieve sales targets. Ultimately, this role aims to create a welcoming atmosphere that encourages repeat business and builds a loyal customer base.

Minimum Qualifications:

• High school diploma or equivalent.
• At least 2 years of experience in a cafe or coffee shop role.
• Proven leadership skills with experience in supervising a team.

Preferred Qualifications:

• Experience with inventory management systems.
• Food service certification or training from a recognized institution.

Responsibilities:

• Supervise and coordinate daily activities of staff to ensure efficient service and product quality.
• Train and mentor staff on food and beverage preparation techniques, customer service skills, and health and safety standards.
• Manage inventory levels, placing orders as necessary, and ensuring proper storage and handling of products.
• Develop and implement promotional strategies to increase sales and enhance customer experience.
• Handle customer inquiries and complaints professionally, ensuring a positive resolution.

We Offer Full-Time Employees:

• Competitive pay and bonus opportunities
• Medical, dental, and vision insurance
• 401(k) with a company match
• Paid time off
• And much, much more!

About Creative Dining Services

Creative Dining Services partners with college, universities, Fortune 100 companies, full-service senior living communities, conference centers and K-12 schools and camps to provide a different kind of hospitality and facility management services experience - one that’s fun, innovative, and focused on your community. Why? Because that’s how it should be.

Creative Dining Services is an Equal Opportunity Employer and Veteran-Friendly!