Cafe Shift Supervisor: Lead Training & Service

Eurest USA; Orlando (FL); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Flexible Spending Accounts (FSAs)

Job summary

Compass Group's Capital One Cafe location in Orlando, FL is seeking a Full-time Shift Supervisor to oversee daily operations, including weekends and closing shifts, with a fixed pay rate of $18.00 per hour. Online applications only.

Customer service experience is preferred, and training will be provided to support high standards of quality, productivity and safety while mentoring staff and managing schedules.

Qualifications

• Experience in customer service preferred.
• Training will be provided.

Responsibilities

• Provide training and schedule staff.
• Evaluate performance; reward high performers; discipline underperformers.
• Prepare production/sales reports; ensure quality, productivity and safety targets are met.
• Serve as the point of contact for employee complaints and time-off requests.
• Mentor employees and promote goal setting and advancement.
• Perform other duties as assigned.

Skills

Customer service

Job description

Compass Group's Capital One Cafe location in Orlando, FL is seeking a Full-time Shift Supervisor to oversee daily operations, including weekends and closing shifts, with a fixed pay rate of $18.00 per hour. Online applications only.

Customer service experience is preferred, and training will be provided to support high standards of quality, productivity and safety while mentoring staff and managing schedules.