Cafe Shift Leader: Service, Training & Ops

LV Petroleum; Mineral Wells (WV); Vor Ort; USD 28.000 - 42.000; Vollzeit

Zusammenfassung

Miss J Cafe in the United States is seeking a Shift Manager to oversee daily operations during assigned shifts, lead a team of baristas and service staff, and ensure high standards of quality and guest satisfaction.

Responsibilities include supervising staff, opening/closing, handling cash, ensuring food and beverage quality, maintaining health and safety, training teammates, and communicating with management on performance and inventory.

Qualifikationen

• Experience in cafe/restaurant or hospitality, supervisory experience preferred.
• Strong leadership, communication, and organizational skills.
• Ability to work in a fast-paced environment and resolve issues promptly.
• Flexibility to work mornings, evenings, weekends and holidays.

Aufgaben

• Supervise and support cafe staff during assigned shifts.
• Open or close the cafe following standard operating procedures.
• Ensure excellent customer service and promptly resolve guest issues.
• Monitor inventory levels and assist with stock management.
• Handle cash, POS transactions, and daily reconciliations.
• Maintain cleanliness and organization in the cafe according to health and safety standards.
• Train and mentor new team members as needed.
• Communicate with management about staff performance, inventory needs, and customer feedback.
• Ensure timely preparation and quality control of food and beverages.

Kenntnisse

Leadership

Communication

Organizational skills

Supervisory experience

Customer service

Problem-solving

Flexibility

Fast-paced

Ausbildung

Food Safety Certification

Barista Certification

Jobbeschreibung

Miss J Cafe in the United States is seeking a Shift Manager to oversee daily operations during assigned shifts, lead a team of baristas and service staff, and ensure high standards of quality and guest satisfaction.

Responsibilities include supervising staff, opening/closing, handling cash, ensuring food and beverage quality, maintaining health and safety, training teammates, and communicating with management on performance and inventory.