Cafe Shift Lead — Craft Coffee & Community

Starbucks Corp.; Springfield (VA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every customer experiences a welcoming space. You will coach team members, prepare beverages and food to standard recipes, and manage shift operations while prioritizing safety and quality.

The role emphasizes strong communication, quick learning, and teamwork within a retail environment, with comprehensive benefits and opportunities for growth across locations.

Qualifications

• Experience directing the work of others.
• Strong customer service experience in a fast-paced environment.
• Excellent verbal communication and teamwork abilities.

Responsibilities

• Supervise and coach team members to ensure smooth shift operations.
• Maintain quality beverages and food according to standard recipes and store policies.
• Delegate tasks, manage scheduling, and coordinate two or more staff during shifts.
• Uphold store safety, cash handling accuracy, and customer satisfaction.

Skills

Leadership

Customer service

Communication

Teamwork

Food & beverage knowledge

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every customer experiences a welcoming space. You will coach team members, prepare beverages and food to standard recipes, and manage shift operations while prioritizing safety and quality.

The role emphasizes strong communication, quick learning, and teamwork within a retail environment, with comprehensive benefits and opportunities for growth across locations.