cafe barista
The Bay Club Company
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Benefits offered by this job
Job summary
The Bay Club Company in Seattle is seeking a friendly Café Associate to create and serve food and beverages, keep the cafe clean, and provide the highest level of customer service and hospitality.
You will greet guests, promote specials, handle the cash register, and support opening or closing duties while maintaining food safety standards and a welcoming atmosphere for members and guests.
Qualifications
- State Food Handler Certification is required.
- Responsible Beverage Service (RBS) state certification is required.
- Minimum one year of customer service experience; food service experience preferred.
Responsibilities
- Greet customers as they enter and exit the Café.
- Create and serve food and beverage items.
- Promote daily specials and encourage upgrades to each order.
- Operate cash register and process payments.
- Café opening and/or closing duties, as required.
- Maintain a clean, safe work environment according to food safety standards.
- Understand and anticipate the needs of members and guests; provide exceptional customer service.
- Communicate timely and follow up as appropriate.
- Represent the club professionally through image, dress, communication, and prompt follow-through.
- Schedule varies and may require weekend and holiday hours.
Skills
Education
Tools
Job description
This position is responsible for creating and serving food & beverages in the Café, maintaining Cafe cleanliness and to provide the highest level of Customer Service and Hospitality.
GENERAL SUMMARYThis position is responsible for creating and serving food & beverages in the Café, maintaining Cafe cleanliness and to provide the highest level of Customer Service and Hospitality.
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture". Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:
- Respect The Past
- Accept Responsibility
- Pay it Forward
Actions We Live By. It's who we are when we step into our full power.
We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person--we are a part of a powerful team.
Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
- Service Forward
- Ruthlessly Consistent
- Do the Right Thing
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
- Greet customers as they enter and exit the Café
- Create and serve food and beverage items
- Promote daily specials and encourage upgrades to each order
- Operate cash register, process payments through cash or credit card handling and/or member account charges
- Café opening and/or closing duties, as required
- Maintain a clean, safe work environment according to State and Local food safety standards
- Understand and anticipate the needs of our members and guests; be attentive, listen carefully and follow through; provide exceptional customer service
- Communicate timely and follow up as appropriate
- Active participation in events, programs, meetings and trainingRepresent the club in a professional manner through image, dress, communication, and immediate follow through and response
- Schedule varies and may require weekend and holiday hours, days and evenings
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public. Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.
- Minimum one (1) year of Customer Service experience (food service industry experience preferred)
- State Food Handler Certification
- Responsible Beverage Service (RBS) state certification
- Professional, friendly manner and excellent customer service attitude and abilities
- Strong verbal communication and conflict resolution skills
- Enthusiastic, responsible, and dependable team player
- Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills
- Well organized and detail oriented
- Detail-orientation and high cleanliness standards
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. While performing the duties of this job, the Associate is regularly required to stand for extended periods; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.The noise level in the work environment is usually moderate. The language skills, reasoning ability, physical demands, and work environment described are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.
$21.30 / hour
More Than a Job. A Place to Grow.
- Club Membership -- Enjoy complimentary access to Bay Club facilities and experience all that membership has to offer, from sports and fitness to family fun, recreation, and community.
- Competitive Compensation -- Competitive pay with opportunities to grow your earnings as you grow in your career.
- Paid Time Off* -- Time to recharge, spend time with the people you care about, and enjoy life outside of work.
- Health Insurance* -- Benefits designed to support your health and well-being.
- Employee Discounts -- Save on club services, programs, and amenities.
- Continuing Education -- Build your skills and knowledge through ongoing learning and development opportunities.
- Career Growth Opportunities -- Develop your skills, take on new challenges, and pursue opportunities to advance within Bay Club.
- Community Involvement -- Be part of a team that makes a positive impact in our clubs and communities.
- Benefits are available to eligible Full-Time associates. Full-Time status eligibility begins at an average of 25 hours worked per week.
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