Cafe Senior Barista Lead

NU3S - Car Wash | Cafe | Auto Care; Hempfield Township (Westmoreland County); On-site; USD 22,000 - 31,000; Full time

Job summary

Nu3s Market Café is seeking an experienced Senior Cafe Barista Lead in NYC to oversee on‑the‑floor leadership, training, and guest experience. You will guide baristas, uphold standards, and assist with daily cafe operations.

Ideal candidates bring 2+ years of barista experience, prior leadership, and a passion for exceptional service in a fast‑paced setting.

Qualifications

• 2+ years of barista experience in a café or coffee shop.
• Prior leadership or supervisory experience preferred.
• Strong customer service experience is required.
• Experience training, coaching, and developing employees.
• Adaptable to startup environment.

Responsibilities

• Lead, train, and coach baristas to deliver exceptional customer service.
• Assist management with employee performance, accountability, and development.
• Support employee relations and help maintain a positive team culture.
• Prepare high‑quality espresso drinks, specialty coffees, teas, smoothies, and shakes.
• Operate, clean, and troubleshoot commercial espresso machines and coffee equipment.
• Monitor drink quality, consistency, and presentation standards by following SOP and recipe cards.
• Support inventory management, stocking, and café organization.
• Resolve customer concerns professionally and create positive guest experiences.
• Lead shifts and support daily café operations.
• Train, coach, and onboard new team members.
• Assist with scheduling, inventory, and café organization.
• Handle escalated customer concerns and ensure exceptional guest experiences.

Skills

Barista leadership

Customer service

Training & coaching

Team leadership

Communication skills

Problem-solving

Flexible availability

Tools

Espresso machines

Café equipment

Job description

Join the growing Nu3s team! We're looking for an experienced SeniorCafe Barista Lead with experience,who is passionate about coffee, customer service, and team leadership. This is a hands‑on leadership role that combines barista expertise with employee training, coaching, and operational support.

Senior Cafe Barista Lead

Staring $19/hr DOE
Queens, NY

Join the growing Nu3s team! We're looking for an experienced SeniorCafe Barista Lead with experience,who is passionate about coffee, customer service, and team leadership. This is a hands‑on leadership role that combines barista expertise with employee training, coaching, and operational support.

What You'll Do

• Lead, train, and coach baristas to deliver exceptional customer service
• Assist management with employee performance, accountability, and development
• Support employee relations and help maintain a positive team culture
• Prepare high‑quality espresso drinks, specialty coffees, teas, smoothies, and shakes
• Operate, clean, and troubleshoot commercial espresso machines and coffee equipment
• Monitor drink quality, consistency, and presentation standards by following SOP and recipe cards
• Support inventory management, stocking, and café organization
• Resolve customer concerns professionally and create positive guest experiences
• Ensure food safety, cleanliness, and operational standards are maintained as per health codes and company standards
• Lead shifts and support daily café operations
• Train, coach, and onboard new team members
• Support employee performance, accountability, and service standards
• Assist with scheduling, inventory, and café organization
• Handle escalated customer concerns and ensure exceptional guest experiences
• Serve as the point person when management is unavailable

What We're Looking For

• 2+ years of barista experience in a café or coffee shop
• Prior leadership, lead barista, or supervisory experience preferred
• Strong customer service experience is required
• Experience training, coaching, and developing employees
• Knowledge of employee relations, performance management, and accountability
• Skilled in espresso preparation, milk steaming, coffee brewing, and specialty beverages
• Experience working with commercial espresso machines and café equipment
• Strong communication, leadership, and problem‑solving skills
• Flexible availability required, including mornings, evenings, weekends, and holidays
• Adaptable to startup environment

Why Join Nu3s?

Our Market Café has been open for a few months and continues to grow. This is an exciting opportunity to make an impact, and help support our café through great leadership, exceptional customer service, and outstanding drinks.