Cafe Retail Manager - Orlando, FL

Compass Healthcare; Orlando (FL); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Commuter Benefits

Job summary

Compass Healthcare is seeking a Café Retail Manager to lead high-volume café operations. The successful candidate will manage all aspects of the retail/cafeteria operation under the Director of Dining Services, ensuring high customer satisfaction and efficient resource use.

Responsibilities include staff training, maintaining cash controls, and overseeing food service quality. Ideal candidates will have a degree in Food Services Technology, experience in retail operations, and strong communication and leadership skills.

Numerous benefits are offered including medical, dental, flexible time off, and support programs.

Qualifications

• Minimum of one to three years of retail operational foodservice management experience preferred.
• Good knowledge of food and catering trends focusing on quality, production, and sanitation.

Responsibilities

• Plan and supervise special functions, maintain cash controls.
• Ensure customer satisfaction and good public relations.
• Train staff in customer service, proper portioning, cashier skills.
• Implement and maintain cash handling standards.

Skills

Food Services Technology/Management

Retail Operational Foodservice Management

Customer Service Skills

Communication Skills

Computer Skills

Leadership Skills

Education

B.S. Degree in Food Services Technology/Management or related field

A.A. Degree plus three years of related experience

Job description

Salary: $75,000 - $80,000 per year.

Job Summary

We are seeking a Café Retail Manager to join our Morrison Healthcare team and oversee high-volume café retail operations within a healthcare setting. You will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

Key Responsibilities

• Plan and supervise special functions, maintain cash controls and payroll records, and oversee the hiring and training of our hourly team members.
• Ensure customer satisfaction and good public relations through the safe and efficient use of resources.
• Direct staff to provide scheduled retail services in accordance with corporate policies and presentation standards.
• Train staff in customer service, proper portioning, cashier skills, and safety/sanitation.
• Complete all daily, weekly, or monthly reports as outlined in corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Communicate effectively with all team members, patients, and families.
• Implement and maintain cash handling standards to eliminate theft of services or company funds.

Preferred Qualifications

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
• Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training.
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation.
• P&L accountability and contract-managed service experience desirable.
• Experience with cash retail operations.
• Retail marketing experience highly desirable.
• Supervisory, leadership, management and coaching skills.
• Good communication skills both written and verbal.
• Ability to communicate on various levels to include management, customer and associate levels.
• Knowledge of financial, budgetary, accounting and computational practices.
• Proficient computer skills including various computer programs, Microsoft Office, e-mail and the Internet.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, full time off benefits information is available at https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.