Cafe Manager

Compass Group USA; Town of Hyde Park (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Restaurant Associates is seeking a PM Café Manager for The Egg on the Culinary Institute of America campus. This leadership role focuses on delivering exceptional guest experiences, supporting team development, and ensuring smooth daily operations in a fast-paced café environment.

As the PM Café Manager, you will oversee all PM Shift activities to ensure service excellence, operational efficiency, and a welcoming atmosphere for guests and associates alike.

Qualifications

• 1+ year(s) of leadership or supervisory experience in foodservice or hospitality.
• Experience in restaurants, hotels, corporate dining, education, healthcare, or similar operations.
• Proficiency with Microsoft Office (Word/Excel) and standard business tools.
• ServSafe Certification or equivalent health/safety credential is preferred.

Responsibilities

• Lead all activities during the PM Shift with focus on guest service and operations.
• Hire, train, and coach associates to build a positive team culture.
• Supervise café operations during PM Shift and ensure service standards.
• Plan and execute café events, promotions, and special programs.
• Maintain food safety, sanitation, and cleanliness standards.
• Monitor staffing, workflow, and productivity during the PM Shift.
• Help control costs and improve business performance."
• Ensure cash handling procedures and policies are followed.
• Collaborate with leadership to drive continuous improvement and guest experiences.
• Perform additional duties as assigned.

Skills

Leadership

Team Management

Customer service

Decision making

Communication

Tools

MS Office

POS systems

Job description

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Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

Restaurant Associates is seeking a PM Café Manager to join our team at The Egg, located on the campus of the Culinary Institute of America. This leadership role is ideal for someone who enjoys creating exceptional guest experiences, supporting team development, and ensuring smooth daily operations in a fast-paced café environment.

As the PM Café Manager, you will oversee all aspects of the PM Shift, ensuring service excellence, operational efficiency, and a welcoming atmosphere for guests and associates alike. This position offers the opportunity to make a meaningful impact while developing leadership skills within a respected foodservice organization.

Key Responsibilities

• Lead and manage all activities during the PM Shift, ensuring exceptional guest service and operational excellence
• Hire, train, coach, and support associates to foster a positive and inclusive team culture
• Supervise café operations during the PM Shift, addressing operational needs and ensuring service standards are consistently met
• Plan, promote, and execute café events, special programs, and promotional activities
• Maintain compliance with food safety, sanitation, and cleanliness standards
• Monitor staffing levels, workflow, and productivity throughout the PM Shift
• Support financial objectives by managing expenses, helping control costs, and identifying opportunities to improve business performance
• Ensure proper cash handling procedures and operational policies are followed
• Partner with leadership to drive continuous improvement and enhance the guest experience
• Perform other duties as assigned

What We're Looking For

• One to three years of leadership or supervisory experience in foodservice, hospitality, or a related environment
• Experience in restaurants, hotels, corporate dining, education, healthcare, military dining, or similar foodservice operations
• Operational knowledge of foodservice equipment and cash handling procedures
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Ability to effectively lead teams and make sound decisions in a fast-paced environment
• ServSafe Certification or Department of Health Certification
• Experience managing evening operations or leading a PM Shift team
• Experience coordinating special events, promotions, or guest engagement initiatives

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Restaurant Associates maintains a drug-free workplace.

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