Café Manager

Compass Group USA; San Francisco (CA); On-site; USD 83,000 - 88,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD&D

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts

Personal Leave

Job summary

Bon Appétit Management Company is seeking a Café Manager in San Francisco to lead the holistic cafe experience with a focus on hospitality and operational excellence. The role reports to the Multi-Unit General Manager and oversees financial stewardship, labor management, and a dynamic team to deliver a world-class food service experience that aligns with our partner’s goals.

Qualified candidates have 2–4 years of management in high-volume settings, strong communication, and a passion for safety

Qualifications

• Associates degree preferred or equivalent professional experience.
• Minimum of 2–4 years of management experience in a high-volume café or related setting.
• Experience in hospitality leadership and delivering guest-focused service.
• Strong written and verbal communication with ability to present to stakeholders.

Responsibilities

• Safety Standards: enforce food and workplace safety and allergen management.
• End-to-End Experience: own the overall cafe experience from atmosphere to service.
• Hospitality Excellence: maintain high standards of warm, inclusive hospitality.
• Cultivate Talent: develop and engage a high-performing team.
• Fiscal Performance: manage budgets, inventory, and labor planning.
• Culinary Synergy: collaborate with culinary leadership for seamless front/back-of-house operations.
• Champion Inclusion: integrate diverse perspectives into cafe culture.
• Stakeholder Management: maintain relationships with client partners and regional leadership.

Skills

Management experience

Hospitality leadership

Communication

Google Suite

ServSafe Manager Certification

Union environment

Education

Associates degree preferred

Tools

Google Suite

Job description

We are hiring immediately for a Café Manager.

• Schedule: Monday - Friday
• Pay Range: $83,000 - $88,000 / year

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We’re hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We’ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients.

We are seeking a results-driven Cafe Manager to join our Bon Appetit team. The Cafe Manager is a pivotal leader responsible for the holistic café experience, bridging the gap between innovative hospitality and operational excellence.

Reporting to the Multi-Unit General Manager, you will leverage your hospitality and operational expertise to partner with key stakeholders across the account. Your mission is to deliver a world-class food service experience that delights our guests and aligns with our partner’s strategic goals. You will oversee all facets of the café, from financial stewardship and labor management to fostering a high-performance team culture.

Bon Appetit is deeply committed to a culture of workplace and food safety, which you will champion every day! As the Cafe Manager, you will set the standard for responsible practices, ensuring the well-being of you, our guests and our valued team members.

The Food program’s vision is to inspire and enable the world to make food choices and use food experiences to develop more sustainable lifestyles and communities.

Key Responsibilities

Safety Standards: Strategically enhance and enforce a culture of food and workplace safety, including rigorous allergen management and compliance with all health regulations.

End-to-End Experience: Design, manage, and take full ownership of the overall café experience, ensuring every touchpoint - from atmosphere to service - reflects excellence.

Hospitality Excellence: Establish and maintain a high standard of hospitality that is warm, inclusive, and proactively engages our guests.

Cultivate Talent: Lead the professional development of your team, fostering a culture of continuous learning, growth, and high associate engagement.

Fiscal Performance: Take full accountability for financial and budgetary responsibilities, including meticulous inventory control and labor management..

Culinary Synergy: Collaborate closely with the culinary leadership team to ensure a seamless integration between back-of-house innovation and front-of-house service.

Champion Inclusion: Actively integrate diverse perspectives and experiences into the café’s culture, building a team that reflects our global community.

Stakeholder Management: Maintain robust relationships with client partners and regional leadership to ensure the café consistently exceeds program expectations.

Preferred Qualifications

Education: Associates degree is preferred, or equivalent professional experience.

Inspirational Leadership: Value-driven leadership characterized by a deep sense of purpose, responsibility, and the ability to inspire a large, diverse team.

Management Experience: A minimum of 2-4 years of management experience in a high-volume café, restaurant, hotel, or stadium environment.

Operational Alignment: A deep-seated passion for the intersection of exceptional food and world-class service.

Communication: Strong written and verbal communication skills, with the ability to present to stakeholders and provide clear executive direction.

Technical Proficiency: Proficient in computer and technical skills, including a working knowledge of Google Suite tools (Sheets, Docs, Slides).

Certifications: ServSafe Manager Certification is preferred.

Union Environment: Experience managing and navigating in a Union Environment is a plus.

Associates at Bon Appetit are offered many fantastic benefits.

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.