Café Manager

Valid8 Financial, Inc.; Indianapolis (IN); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Northview seeks a Capstone Café Manager to direct all ministry and business activities for the Capstone Café and Bookstore. Responsibilities include purchasing, staff orientation and training, customer service, and inventory control to create a welcoming environment for staff and the community.

The role involves managing the Capstone operations with 24-32 hour shifts, training staff in opening/closing, and ensuring health standards are met while recruiting volunteers to support peak hours.

Qualifications

• 2-3 years of related experience; or equivalent combination of education and experience.
• Related experience would be in management within the food industry, preferably in a bookstore or coffee shop.
• We are compliant with equal employment opportunity requirements and privacy standards.

Responsibilities

• Oversee Capstone Café and Bookstore operations and staff.
• Recruit and train volunteers and staff; manage schedules.
• Ensure health department standards and safety policies are followed.
• Reconcile cash drawers daily and manage inventory.

Skills

Staff management

Customer service

Training & onboarding

Inventory control

Cash handling

Education

2-3 years in management (food service)

Tools

Health & safety compliance

Job description

Date: August 2026

Purpose of the Role

The CapstoneCafe Manager’s primary responsibility is to oversee and direct all ministry and business activities for the Capstone Café and Bookstore. This includes purchasing, store and employee management (incl. orientations and training programs), customer service, inventory,andcommunity relations.

Manage Bookstore and Café Operations by creating a welcoming environment for both staff and community and developing a solid team to serve coffee and food items with excellence

Manage all Capstone Operations including 24-32 hours shifts

Maintain safe work environment for team and guests

Monitor inventory of food items, supplies, and merchandise

Recruit volunteers to serve and share our ministry of hospitality

Develops and manages all internal operational and employee policies and procedures

Follows retail best practices with quality control and selection of drink, food and merchandise

Creates and provides trainings for all staff related to opening, closing, cleaning, inventory, customer service, barista,and oversees and manages staff’s daily duties, schedules, etc.

Greets customers with a courteous and friendly attitude, and champions Northview’s cultural values, vision, and mission

Maintains a welcoming and positive physical appearance and culture

Ensures reconciliation of cash drawers daily

Keeps up to date on health department standards

Recruits, trains and involves ministry leaders (volunteers) to serve during peak business hours and as much as possible otherwise to keep payroll to a minimum

Performs related duties as assigned by the Controller

Supervisory Responsibilities

This position supervises all Capstone employees and ministry leaders. They work with volunteers and must have an understanding that volunteers are key to the ministry of the church.The employee must have a heart to recruit, train, equip and support employees/volunteers in fulfilling their roles.Maintaining good relationships with the local community, church leaders, teams and staff is a must.

This job description was an attempt to list all normal job activities. There may be additional duties and responsibilities required of the employee not listed in this description.

Minimum Qualifications

2-3 years of related experience; or equivalent combination of education and experience.

Related experience would be in management within the food industry, preferably in a bookstore or coffee shop.

We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.