Cafe Lead: Master Barista & Guest Experience

Casetta Hotels; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401k with Company Match

Health, dental, and vision insurance

Holiday Pay

Paid Vacation

Maternity and Paternity Leave (full‑t​

Travel perks and discounts

Job summary

Hotel Lucile, operated by Casetta Hotels, is seeking a Cafe Lead to oversee daily cafe operations in Los Angeles. The role emphasizes hospitality, expert coffee service, and brand consistency across interactions with guests.

You will train staff, manage inventory and contribute to events while ensuring top quality drinks and warm guest experiences. This full-time position requires professional demeanor and strong communication in a fast-paced setting.

Qualifications

• Expertise in coffee preparation and strong coffee knowledge.
• Professional demeanor and appearance.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• One year of experience in hospitality and/or coffee preferred.
• Basic computer proficiency including ability to read and input data into spreadsheets.

Responsibilities

• Ensure the coffeebar is fully stocked, well maintained and in good working order.
• Take inventory and place orders for key coffeebar ingredients such as coffee, tea, and milks.
• Train new team members and audit performance to ensure cafe standards are met.
• Keep F&B leadership looped in on all important coffeebar matters.
• Lead or assist in execution of promotional events and activations.
• Prepare coffee, tea and other drinks with speed and technical precision.
• Warmly greet and converse with guests.
• Assist with any guest need or concern.
• Adhere to Hotel Lucile cafe and Casetta hospitality and brand standards.
• Run coffee, tea, food and other items to guest tables.
• Take guest orders and handle cash.
• Problem solve issues to ensure continuity in guest experience.
• Open and close the cafe; deep cleaning, checklists, preventative maintenance.
• Light prep tasks such as preparing cold brew concentrate and shrubs, dosing coffee and tea.
• Keep the cafe area organized and clean.
• Maintain a positive environment and fun vibe in the cafe.

Skills

Coffee knowledge

Professional demeanor

Communication

Interpersonal skills

Hospitality experience

Basic computer skills

Job description

Hotel Lucile, operated by Casetta Hotels, is seeking a Cafe Lead to oversee daily cafe operations in Los Angeles. The role emphasizes hospitality, expert coffee service, and brand consistency across interactions with guests.

You will train staff, manage inventory and contribute to events while ensuring top quality drinks and warm guest experiences. This full-time position requires professional demeanor and strong communication in a fast-paced setting.