Boutique Hotel Server – Opening Team, Art & Guest Experience

The Press Club Grill; Los Angeles (CA); On-site; USD 24,796 - 38,572; Full time

Job summary

Casetta is opening Hotel Lucile in Silver Lake, Los Angeles, and is seeking a Server to deliver warm, knowledgeable service that enhances the guest experience. You will work with Hosts, Bartenders, Runners, Bussers, and the Kitchen to ensure seamless dining.

You should develop menu knowledge, guide selections, and maintain professionalism while entering orders accurately. This role emphasizes hospitality, teamwork, and upholding safety and service standards.

Responsibilities

• Welcome every guest promptly with a warm and professional attitude.
• Develop thorough knowledge of all food, beverage, wine, cocktail, and dessert menus.
• Guide guests through menu selections and make recommendations.
• Accurately enter orders into the POS system.
• Monitor table progression and anticipate guest needs.
• Provide continuous table maintenance throughout the dining experience.
• Resolve guest concerns professionally and notify management when appropriate.
• Thank guests sincerely and encourage repeat visits.
• Follow Sous Sous steps of service at all times.
• Ensure food and beverages are delivered accurately and promptly.
• Verify food quality before serving guests.
• Maintain table appearance throughout service.
• Coordinate with Food Runners, Bussers, Bartenders, and the Kitchen to provide efficient service.
• Complete opening, side work, and closing duties.
• Maintain clean and organized service stations.
• Restock service supplies as needed.
• Handle guest payments accurately.
• Protect Company assets and maintain confidentiality.
• Follow Casetta Management policies and procedures.
• Maintain compliance with California food safety regulations.
• Comply with Responsible Beverage Service (RBS) requirements.
• Maintain a clean and safe work environment.
• Follow OSHA safety requirements and all applicable federal, state, and local laws.

Job description

Casetta is opening Hotel Lucile in Silver Lake, Los Angeles, and is seeking a Server to deliver warm, knowledgeable service that enhances the guest experience. You will work with Hosts, Bartenders, Runners, Bussers, and the Kitchen to ensure seamless dining.

You should develop menu knowledge, guide selections, and maintain professionalism while entering orders accurately. This role emphasizes hospitality, teamwork, and upholding safety and service standards.